Assuring Business Continuity & Faster Resilience in Unprecedented Times…
With practically every nation, company & individual in the world grappling with the COVID-19 situation and its implications, it’s a testing time for all of us.
Our lives, work & future are faced with uncertainties and need rapid adaption to new normal. There’s no business or industrial sector across the globe that remains untouched by the severity and rapid spread of the pandemic.
Business Continuity & Business Resilience
Organizations need to be resilient and develop an immediate response plan. They need to reimagine their processes and way of functioning to be able to continuously keep churning out the best in class quality products, services, and applications. To achieve this, they need to have fully-functional agile teams in place that assure security, performance, and scalability of applications.
We are taking every measure to protect the interests of our valued clients across sectors – along with the safety of our employees across the globe. Managing business continuity is critical and businesses need to operate remotely in these testing times. They require stable, scalable, secure and robust performing systems that improve collaboration & communication amongst remotely located teams.
Below are a few steps we have taken for ensuring business continuity without impacting delivery of our services to our valued clients.
To uphold the security protocols from our side while connecting to our client infrastructure, we have enforced multiple security features such as stipulated connection via web-based URLs, customer supplied VPN Client tool and infra on user system, & robust, Site-to-Site tunnel systems which are helpful in drastically reducing the risk of a security breach.
We have also strengthened our Security Testing CoE and teams as the requests for our security testing service continue to increase.
We have allowed access to enterprise wide real-time communication to allow seamless communication even when teams are working from home.
We have augmented the IT infrastructure so that employees can work remotely.
We are built to operate and deliver from remote working locations.
Our software testing expertise helps secure business continuity in these testing times. Our 2500+ dedicated, quality engineering and software testing professionals are spread across diverse locations. We deliver continuous testing and test automation services that assure & engineer quality of the applications being developed by our clients. To help global organizations, we are providing specific support for:
Enabling zero-touch technology: We engineer the quality of zero-touch technology-based applications for industries such as Retail, Supply Chain, Logistics, & others so that they are reliable, robust, and secure, & ensure their seamless, continuous integration with the overall enterprise systems.
Medical device testing & Healthcare & Life Sciences testing:Healthcare, Pharma, & Medical devices are a few of the top industries that we have focused on for almost 8 years, and we have deep expertise in serving these domains.
Security testing and compliance testing: We are a CMMI-SVC v1.3, Maturity Level 5, ISO 9001:2015, ISO 27001:2013, & AICPA/SOC certified organization, and our remotely working team – currently working from home – strictly adheres to them. With global workforce also going remote, the number of access points accessing the enterprise applications has grown multi-fold. Our secure infrastructure lets our teams access your applications securely, thereby reducing your risks, and providing continuous support for business continuity.
Agile & DevOps testing to support your need of performance & scalability: While our shift left approach assesses & identifies areas of performance improvements for your applications early in the application lifecycle, our Agile performance testing methodology helps design tests considering business criticality, geographic distribution, etc.
Real-time insights & analytics:Verita is a quality engineering platform and dashboard with descriptive, diagnostic, predictive, and prescriptive capabilities. It is a part of the suite of software testing accelerators of BlueSwan™.BlueSwan™ is Cigniti’s next generation software testing platform that assures impeccable software quality and helps clients deliver applications that are truly reliable, robust, scalable, & highly secure.
Cigniti is committed towards ensuring that your applications are secure, reliable, and robust, and to #SayingNoToBadSoftware. We are making continuous efforts to ensure business continuity and stability for our customers and employees alike.
If you are looking for assistance related to Quality Assurance for your applications, please reach out to us here.
“Cigniti has demonstrated a promise to lead the path to become a full-cycle Digital Engineering Company through its proprietary platforms and integrated strategies across the end-to-end value chain through the levers like Quality Engineering, Digital Assurance, Advisory, & Transformation and a laser-sharp focus on Digital Engineering.”
Shirish Kulkarni Lead Analyst
“With enterprises aspiring to be digital, quality assurance is not perceived as a fringe cost burden but as a key element of the digital journey. Cigniti’s demonstration as one of the strongest forward movements over time on the PEAK Matrix has earned it a star performer position in our report."
Chirajeet Sengupta Vice President of the Everest Group
Per the report, “as one client put it: Client intimacy is where Cigniti excels! They know us, they know our problems, and they know how to integrate with our teams and solve problems.”
Diego Lo Giudice Vice President and Principal Analyst
“Since NelsonHall started evaluating Quality Engineering firms, Cigniti has consistently improved its positioning in our NEAT vendor evaluations. NelsonHall welcomes Cigniti’s automation investments in Functional Testing, such as its iNSta™ AI capability, and its investments beyond functional testing to include, for example, UX Testing.”
Dominique Raviart Practice Director, IT Services
“Cigniti has built and deployed world-class accelerators to enable clients’ digital transformations in a strongly differentiated quality-assured, IP and innovation-led approach. Their solutions like Zastra.ai, the BlueSwan™ offerings including Velocita, Praxia, CESA, etc. enable key customer functions in digital engineering and transformation in a proven, industry-relevant manner.”
Dr. Tapati Bandopadhyay Lead Analyst
“Cigniti’s accelerator platform approach, branded as BlueSwan, is quite comprehensive and has been infused with AI and ML.”
Diego Lo Giudice Vice President and Principal Analyst
"Cigniti’s capabilities in Digital Engineering and Digital Assurance make it a contender for large and medium-sized US and European Retail/CPG companies to consider for their digital innovation journeys."
Philip Carnelley Lead Analyst
“Cigniti’s strong presence in QA gives it the right platform to further expand its digital assurance and engineering services across key verticals and technologies.”
Swadhin Pradhan Senior Manager and Principal Analyst
110+
Recognitions since 2013 in QE/DA & DE across industry verticals.
9
Analyst firms engaged globally with 150+ interactions annually.
7
Times recognized in Gartner’s Magic Quadrant for Application Testing Services.
6
Times recognized as a Leader in NelsonHall’s Quality Engineering NEAT assessment.
FY 2024-2025
NelsonHall’s lead analyst Dominique Raviart has published a Cigniti Vendor Profile titled “Cigniti – Quality Engineering 2024”.
Cigniti is recognized as a Leader in the Quadrant Knowledge Solutions Spark Matrix™: Digital Banking Services, Q3 2024 report.
Cigniti is recognized in the ISG Provider Lens™ for Life Sciences Digital Services, 2024 for the Global region as a Contender in Clinical Development, Patient Engagement, Manufacturing & Supply Chain, and Pharmacovigilance & Regulatory Affairs.
Cigniti positioned in the Executive Zone, Breakout Zone, and Nurture Zone in 7 Quadrants in the Zinnov Zones for Intelligent Automation (IA) Services H1 2024 report.
Cigniti recognized as a Product Challenger and Contender in 8 Quadrants in US and Europe regions in the ISG Provider Lens™ Digital Engineering Services 2024 report.
FY 2023-2024
Cigniti Solidifies its Leadership in AI & Analytics-led Enterprise Intelligence Services. IDC Report: ‘Enterprise Intelligence Services Case Studies: AI-enabled Analytics, 2024’
ISG Recognizes Cigniti as a Product Challenger and Contender in the US and Europe Regions in the ISG Provider Lens™ Digital Engineering Services 2023 study.
Cigniti has been Recognized as Leader, Innovator, and Major Player in NelsonHall’s latest NEAT assessment report titled “Quality Engineering, 2023″ and Cigniti Vendor Profile titled “Cigniti – Quality Engineering 2023”.
Cigniti recognized as a Challenger in The Forrester Wave™: Computer Vision Tools, Q1 2024 report.
Cigniti is positioned as an Aspirant in the Everest Group Retail IT Services PEAK Matrix Assessment, 2024.
Cigniti is recognized as an Aspirant in Everest Consumer Packaged Goods (CPG) IT Services PEAK Matrix® Assessment 2023.
Cigniti recognized as a Contender in US region for Provider Digital Transformation Services and Healthcare Platform Implementation Services in the ISG Provider Lens Healthcare Digital Services, 2023.
Cigniti positioned as Aspirant in Everest Group Lending IT Services PEAK Matrix 2023.
Cigniti positioned as a Product Challenger in Data Science Services, Data Management Services, and Contender in Data Engineering Services in the USA region in ISG Provider Lens for Analytics Services 2023.
Cigniti is mentioned in the Continuous Automation & Testing Services Landscape, Q4 2023.
Cigniti’s Digital Engineering case studies mentioned in IDC Digital Engineering and OT Services Case Studies Report – Part 4: Industrial IoT Engineering Services.
Cigniti is recognized as a Major Contender in the Data and Analytics (D&A) Services for Mid-market Enterprises PEAK Matrix® Assessment 2023.
Cigniti is mentioned as one of the Global Service Provider with a Digital Engineering/OT Services Business Unit in the IDC Market Glance Digital Engineering and Operational Technology Services, 3Q23.
Cigniti mentioned in the Application Modernization & Migration Services Landscape, Q4 2023.
Cigniti is positioned as a Star Performer & Major Contender in the Everest Group’s Next-Generation Quality Engineering (QE) Services PEAK Matrix® Assessment 2023.
Cigniti positioned as Disruptor in HFS’s latest Horizons report titled HFS Horizons: Generative Enterprise™ Services, 2023.
Cigniti’s RPA-in-a-Box is mentioned in IDC TechBrief: Robotic Process Automation in Hospitality and Travel Report.
Cigniti is recognized as a Leader in the US region for Continuous Testing Services and as a Contender in Europe region for Application Quality Assurance in ISG Provider Lens for Next-Gen ADM Services, 2023.
Cigniti is positioned as a Strong Contender in Quadrant Knowledge Solutions SPARK Matrix 2023 for Digital Banking Services.
Cigniti is mentioned as Pure Play Testing Service Provider in Gartner’s Market Guide for Application Testing Services, 2023.
Attributions, TM, & objectivity disclaimer
Cigniti is mentioned as one of the vendors in the Enterprise Intelligence Services area in IDC Market Glance: Enterprise Intelligence Services, 3Q23.
ISG Recognizes Cigniti as a Product Challenger in North America and a Contender in Europe & Australia for Next-Gen IT Services in the ISG Provider Lens™ Power & Utilities - Services & Solutions.
Cigniti is recognized for API Testing Services in the 2023 Gartner® Hype Cycle™ for APIs.
Attributions, TM, & objectivity disclaimer
Cigniti is recognized as an Aspirant in the Asset & Wealth Management IT Services PEAK Matrix® Assessment 2023.
Cigniti’s IP: Zastra™ has been mentioned in Forrester’s report “The Computer Vision Tools Landscape, Q2 2023 report.”
Cigniti has been mentioned as a vendor for Robotic Process Automation under Automation category in the IDC Market Glance: AI and Automation in Hospitality, Dining, and Travel, 2Q23.
FY 2022-2023
Cigniti is positioned in the Execution Zone for Intelligent Automation Services and RPA Mid-Tier Service Providers, Intelligent Automation Services: BFS, Retail, and Manufacturing categories for the Zinnov Zones – Intelligent Automation Services, H1 2023.
Cigniti is positioned in the Breakout Zone for Intelligent Automation Services: Insurance and Intelligent Automation Services: Healthcare categories for the Zinnov Zones – Intelligent Automation Services, H1 2023.
Cigniti is recognized as Contender in Clinical Development, Manufacturing Supply Chain Digital Transformation, MedTech Digital Transformation, and Pharmacovigilance and Regulatory Affairs quadrants for the ISG Provider Lens™ for Life Sciences Digital Services, 2022.
Dominique Raviart- IT Services Practice Director at NelsonHall, has written a blog on Cigniti’s IP iNSta. The blog titled as “Cigniti Develops iNSta on Automated Script Creation & Maintenance with High Potential.”
Cigniti is a Leader in Continuous Testing in the ISG Provider Lens™ report for Next-Gen Application Development & Maintenance Services, U.S. 2022 and Rising Star in the ISG Provider Lens™ report for Next-Gen Application Development & Maintenance Services, U.K. 2022.
Cigniti has been mentioned as one of the Pure Play Digital Engineering/OT Service Provider in the IDC Market Analysis Perspective Worldwide Digital Engineering and Operational Technology Services 2022.
Cigniti positioned as Major Contender in PEAK Matrix Assessment for Enterprise Quality Assurance 2022.
Cigniti is mentioned as a Sample Vendor for API Testing Services in the 2022 Gartner® Hype Cycle™ for Managed IT Services, 2022 and for API Testing Services in the 2022 Gartner® Hype Cycle™ for APIs, 2022.
Attributions, TM, & objectivity disclaimer
Leader in Overall Quality Engineering, AI & Cognitive Testing, Continuous Testing & Application Security Testing High
Achiever in Cloud Migration Testing capabilities, 2022.
Cigniti is recognized as a Strong performer in The Forrester Wave™: Continuous Automation And Testing.
FY 2015-2016
Forrester cited Cigniti among the 9 service firms and integrators working to enable Quality at Speed.
Cigniti recognized as a Challenger in the Gartner 2015 Magic Quadrant for Application Testing Services, Worldwide.
FY 2014-2015
Cigniti recognized as a Challenger in the Gartner 2013 Magic Quadrant for Application Testing Services, Worldwide.
FY 2013-2014
Cigniti is a “Leader” in Software Testing NEAT Charts of all three market segments (Overall, Efficiency, and Transformation-Focused Clients).
Cigniti is the world’s leading AI & IP-led Digital Assurance and Digital Engineering services company. We actively engage in Analyst Relations activities as part of our strategic approach to build strong industry connections, foster a deeper understanding of market dynamics, and gain valuable insights into emerging technologies. Through Analyst Relations, Cigniti actively engages with influential analysts, sharing insights into its innovative solutions & services, cutting-edge methodologies, and successful client case studies. We continuously advance our brand reputation and market visibility for our service offerings with these engagements for the industry’s ever-changing needs. Partnering with industry analysts enables Cigniti to demonstrate its commitment to transparency, credibility, and continuous improvement and solidifies our position as a trusted and reliable partner for businesses seeking superior digital assurance and digital engineering services.
Our commitment to excellence in Digital Assurance and Digital Engineering services across industries and adopting next-generation technologies has earned numerous recognitions from the world’s leading analyst firms. Our analyst’s insight-led capabilities enable clients to accelerate their Digital Transformation journeys with cutting-edge solutions and become digital-first.
Contact Us
Dominique Raviart, Practice Director, Applauds Cigniti’s AI-led Quality Engineering Capabilities
Read about our strong AI-based analytics & automation, Gen AI, RPA, and cloud migration assurance capabilities
Cigniti is recognized as a Leader in the Quadrant Knowledge Solutions Spark Matrix™: Digital Banking Services
In the Q3 2024 report
Cigniti is recognized in the ISG Provider Lens™
• Life Sciences Digital Services • Digital Engineering Services
Cigniti is Positioned in 7 Quadrants of Zinnov Zones for Intelligent Automation Services H1 2024
Across the Executive, Breakout, and Nurture Zones
Cigniti is Mentioned in The Continuous Automation & Testing Services Landscape, Q4 2023
Cigniti AI/ML Case Study in Education Industry Wins ISG Standout Award
Cigniti is mentioned as one of the vendors in Pure Play Digital Engineering / OT Service Provider in IDC Market Glance: Digital Engineering and Operational Technology Services, 2Q23.
Data Completeness, Correctness, Quality, & Accessibility, along with testing for Requirement Ambiguity, BI Application Usability, Dashboards & Reports, Performance & Stress, Data Validation, System Integration, Security, and System
Testing services for Clinical Systems
Functional Testing: Test Automation and testing Regression, end-to-end, Compatibility, User Acceptance, System Integration, and E2E/Business Process
Non-Functional Testing: Testing for Security, Usability, Performance, Interoperability, along with Compliance & Regulatory testing
Functional & Cross-browser Compatibility Testing for Healthcare firm
Telemedicine in healthcare industry is enabling remote care and swift assistance in case of emergency. A leading provider of communication systems in healthcare wanted to test functionality and compatibility of the channel to improve its service quality. Know how Cigniti helped them gain greater credibility and brand value by reducing 40% of the post-production defects in the applications.
Our focus areas for Cerner Testing Experience are:
Trained & Certified Testing professionals familiar with healthcare applications
In house IP-led next generation platform to accelerate testing efforts
Tool agnostic framework
Regulatory Compliant Quality Processes
Epic Application Experience
Our focus areas for Epic Application Experience are:
Data accuracy and integrity
Error free billing and accounting
End-to-end business process testing
Documents/SOP validations and verifications
Information exchangeability in highly secured conditions
Service validation and verification for third party systems
Inventory flow and control between Stores/Pharmacy module and ERP SCM
Decision support areas in both clinical & business/back office systems
EPIC, HIMS and ERP Integrations
Key transactions: Patient/Vendor invoice, Customer/Vendor/Petty Cash payments, Bank Transfers, Debit/Credit Notes, Journals etc.
Verify Chart of Accounts synchronization, transaction & error handling in posting, Validate seeded and custom reports, Inventory flow and optimization, AR and AP transactions.
Carelink + Testing Expertise
People:
SMEs with extensive experience in testing Carelink+ application
Functional consultants (Career Testers) with large scale implementations
Experienced Professionals with testing skillsets and certifications
Strong Expertise in multiple testing tools for Automation, Test & Defect Management
Test Accelerators:
Pre-built Test Case Suite for out-of-the box functionality
Comprehensive set of Integrated Test Cases across the modules
Reduces effort on Test Design, & Test Authoring
Limited effort required for client specific customisation
Pre-built Test Management Checklist
Best Practices:
Test Methodology and proven automation framework aligned to Carelink+ application
Leverage Cigniti Testing Best Practices in the areas of testing execution, issue tracking, and reporting
In-house Tools & Solution Accelerators developed to expedite the Testing process
Testing Center of Excellence (CoE) for leading enterprise applications and other Packaged Solutions
Integration and Interface Testing with other leading enterprise applications
End to End Business Process Testing (BPT), System integration, User Acceptance Testing and UX Monitoring / Testing
Test Data Management
Independent testing, Managed Test Center, Testing CoE
Contact Us
Leverage our experience in testing Carelink+, EHR & Cerner; and expertise in EPIC, HIMS and ERP Integrations and reduce efforts on Test Design, Test Authoring, and client specific customization.
Rest assured as we manage your Blockchain App testing related worries
Blockchain Security Testing
The Blockchain technology is transforming businesses by helping them collaborate better, share information, and track assets safely. The benefits of blockchain-enabled precision, security, and efficiency are benefitting multiple sectors and domains, such as finance, healthcare, retail, and more.
The Blockchain technology is also being used by Governments to create, validate, and improve people’s access to self-sovereign (international ID) identities. An international ID is accessible anywhere in the world, allows people to manage their digital personas, have a better control over their identity, connect with family members, and even receive money without a bank account. Using Blockchain to achieve this task, the following activities are performed to provide the security as desired:
What is Blockchain & Why is Blockchain Applications Testing Needed?
Enterprises across the globe are continuously looking for a secure platform using which they can transparently share information with absolute trust. Blockchain applications can prove to be the answer to this need.
A Blockchain application is expected to gather and order data into Blocks, and then Chain them together securely using cryptography, bringing in multiple benefits across almost every industry. However, Blockchain programming and adoption comes with its inherent challenges. Blockchain companies must deal with high initial investments, integration issues with legacy systems, high energy consumptions, privacy and security issues, and apprehension around the blockchain integration process. This makes testing blockchain technology applications business-critical.
Cigniti provides focused testing services for applications that involves validation mechanisms as well as testing for Shift-left approaches, API, Functional/Non-functional Testing, Integration Testing, Security Testing, Compliance Testing, & Performance Testing. It can even comprise of specialized testing such as Peer/Node testing and Smart Contract Testing.
Blockchain programming
Blockchain can be segmented by the kind of access points it offers. To begin with, there are 3 popular types of Blockchains.
Public Blockchain
Considered to be “fully decentralized”, a public blockchain has no restriction on access, is secured by cryptoeconomics, and anyone can read, send transactions to, and participate.
Semi-private Blockchains
Blockchain companies that target B2B users use semi-private blockchains that are managed just like private web apps or how a company runs a website. A few examples include government entities for record-keeping, land titles, public records, etc.
Private Blockchains
A private blockchain is a restricted blockchain with access defined by network administrators thereby providing a greater level of privacy.
Consortium Blockchains
A blockchain where a pre-selected set of nodes control the consensus process is a consortium/ federated blockchain. Here, the right to read the blockchain may be public, or restricted to the participants. Some examples are banks & energy.
How to effectively use Agile and DevOps testing in Blockchain apps?
Benefits of Blockchain Applications Testing with Cigniti
At Cigniti, we gauge the depth of your Blockchain applications and help you derive the best possible ROI from the technology. With our deep expertise in digital assurance & testing, we use the latest, competitive, and evolving technologies to help you bring efficiency & cost-effectiveness with easy adoption.
Accelerate Adoption
We look at how your blockchain application interacts with external factors such as network, users, transactions, & much more. This helps us leverage the technology platform to build a ‘realistic’ application for the users.
Process-Driven Development
We have established a Shift-Left approach with early test automation, performance testing, security testing, and service virtualization along with a SMAC stack with digital assurance services that offer enriched CX.
We perform Risk-based testing using design failure modes, effects, & criticality analysis (FMECA).
Tool-agnostic set-up
Our IP-led expertise, robust operating models, & automation frameworks help clients achieve their business objectives by leveraging new technologies.
Key trends in Blockchain Implementation
With the expected impact of Blockchain innovations across industries, enterprises must pay heed to the quality & testing needs of these apps. Understanding the implementations of Blockchain will help determine your growth path & probable challenges with the technology. At Cigniti, we are well in sync with the key trends that are needed for adopting Blockchain:
Digital Transformation across sectors: Private blockchains are spearheading digital transformation, automation, codification of complex contracts, digitalization of processes, & tokenization of physical assets.
Artificial Intelligence (AI): Blockchain enables a seamless exchange of big data, the analysis of which forms the basis of all machine learning (ML) & AI.
Internet of Things (IoT): Blockchain technology provides for a cost-effective, fast, flexible, & robust security framework for IoT & helps implement a decentralized ledger framework for all data points across people, devices, etc.
Cyber-and-Data Security: Blockchain, with its theoretical immutability, will be critical for ensuring safety, integrity, & successful implementation of related protocols.
Contact Us
Contact our blockchain security testing and blockchain technology application experts for all your blockchain application testing needs.
New age organizations and enterprises today are working towards achieving Digital Transformation and translating the transformation into commercial success. This specifically needs the right digital skills and proven expertise to assure digital effectiveness across the enterprise. Cigniti’s Quality Engineering services ensure that testing shifts left and begins way ahead in the overall SDLC, ensuring maximum test coverage and quality.
We achieve this with:
A strategic and result-oriented approach that automates and integrates the entire landscape for seamless functioning.
A comprehensive Digital Assurance & Testing strategy that provides scalable, reusable assets and enablers for improving the overall efficiency of Quality Assurance and Testing processes.
Digitization/Digital Transformation journey is as much about the strategic approach as it is about technology and people. We assist enterprises in their Digital journey using a thoroughly thought out Quality Engineering strategy and impeccable execution, leveraging our strategic test tool partnerships globally to bring in a much needed agility in the overall business processes.
At Cigniti we take pride in building enterprises of the future. We power the Digital Transformation journey of organizations by establishing comprehensive testing frameworks and strategy across the organizations’ digital value chain that comprises of digital marketing, web portals, web content, digital assets, web analytics, and the overall digital ecosystem – Cloud, Mobility, Big Data, AI, and smart devices.
Cigniti’s Quality Engineering services cover the Software Testing Life cycle, Test Consulting and Test Advisory services, Test Implementation, and Managed Testing services including Test Environment Management and Test Data Management. Leveraging process frameworks, methodologies, and tools, we help customers across various industries achieve first-time-right solution releases, quality improvements, and deliver a superior customer experience.
Cigniti’s teams have in-depth experience in Process Intelligence and Predictive Analytics. Get in touch with us to utilize our engineering-led, analytics driven, early & continuous testing practices to accelerate your DevOps processes and generate greater ROI on your Quality Engineering initiatives.
What Clients Say
I've been quite satisfied with the projects that I've worked with them and yes, I'd be willing to work with them on future projects that we do.
Vince ButtigiegSoftware Developer - Nimble
The pace at which Cigniti was able to deliver the work in a very high quality was outstanding in terms of delivery.
Nicholas BlissSr IT Project Manager - Baptcare Ltd
I'm actually very excited about the relationship that we have with Cigniti.
Bahija NoellSenior Director of PMO - Synovus
We look forward to partnering with Cigniti for future project needs and would like to recommend Cigniti to organizations with similar requirements.
Colin O'BrienHead of QA - RyanAir
We been working with Cigniti team. The members quickly learned our business processes as well as our systems, and adapted those processes to fit our team as well as the Freeman culture.
Duane BadenhorstDirector - Field and Sales - Freeman
Need more Information ?
Consult our experienced team of career testers for your Testing requirements.
Chandra is the Senior Director of Carefirst and is an accomplished IT leader with over 16+ years of experience in Healthcare, Financial Services/Banking, and Mortgage industries with a strong focus on IT Transformation, Digital Enablement, Cost and Operational Efficiencies, Cloud Migration, Strategic Sourcing, Global IT Delivery Model, Account expansions, and large-scale end-end Portfolio/Program management. Strong entrepreneurship skills to identify opportunities for IT innovation, Agile/DevOps, Automation/RPA projects and expertise in cloud model services offerings.
Cigniti Technologies, will be presenting Quality Engineering scenarios across the DevTestOps IT lifecycle that include BDD, Release Automation, Environment, Data, Virtualization, Build, and Continuous Integration/Continuous Delivery.
Join the webinar - "Quality Engineering in DevOps World - A Strategic Enabler" - to understand:
The multiple Quality Engineering scenarios across the DevTestOps IT lifecycle
The benefits of implementing Quality Engineering in the DevOps World
How Quality Engineering ensures the outcomes of DevOps results in market leadership
Independent Quality Engineering and Software Testing Services.
Quality & Digital Assurance: The Promise of Cigniti
Cigniti offers independent quality engineering and a wide range of software testing services and solutions for the next generation enterprises and ISVs across the globe. Our experienced and deep-skilled quality assurance professionals have a hands-on, end-to-end understanding of the challenges faced by enterprises while on the path of digital transformation.
Whether you have desktop, mobile or next-gen-based applications, our software testing specialists work with a focused approach to help you get more out of your testing efforts and improve time to market, and thus, your ROI.
Verification & Validation of Medical Devices used by Dentists, Surgeons, Ophthalmologists, Endocrinologists, & Cardiologists such as surgical instruments, contact lenses & ultrasound scanners, orthopedic implants & hemodialysis machines, cardiac pacemakers, imaging, etc.
Optimize medical device testing outcomes with our Digital Assurance Services solutions.
"Cigniti is a high-quality organization helping contribute to their client's success. Cigniti has integrated well with our needs by providing on and offshore capabilities while helping us drive test automation as a key strategy. They partner with us to ensure we are satisfied and on the rare occasion when we are not, they work quickly to address the concern."
DirectorIT Quality Assurance in the Services Industry
Our Key Clients
Here are few of the leading organizations who rely on Cigniti’s Medical Device Testing experts:
Awards and Recognitions
Cigniti Wins “Best IoT Healthcare Platform” in the 2023 MedTech Breakthrough Awards Program
Cigniti earns Frost & Sullivan's "2023 Customer Value Leadership Award" for outstanding Digital Engineering and Assurance services in global healthcare, showcasing best practices and achievements.
Channeling the Power of Automation in Medical Device Testing
Medical devices form a critical part of the Healthcare & Life Sciences industry as they have a direct impact on the lives of patients. To deliver a superior and safe experience to patients, medical device manufacturers need to continuously innovate the devices with the help of software. However, with the benefits of software come the risk of defects and bugs. Medical device testing thus demands rich experience of the domain, local and federal legislations, knowledge of devices, infrastructure and capability to support the testing.
We are an ISO13485:2016 Certified Organization & the chosen Software Testing services partners for large Medical Device manufacturers and users. We help you address challenges in Medical device software testing and also in implementing guidelines & best practices in software testing lifecycle of these devices.
Cigniti’s dedicated Medical Devices Testing CoE experts help Verify & Validate Software for surgical instruments, contact lenses & ultrasound scanners, orthopaedic implants & haemodialysis machines, cardiac pacemakers.
Our experts are fully capable of helping Clients test their smart, AI-based medical & healthcare devices such as Intelligent Beds, sterilization equipment, tool kits for Pets, etc.
Cigniti’s Medical Device Testing Center of Excellence
Cigniti’s Medical Devices Testing Center of Excellence provides the following unique values to multiple organizations:
Expertise in Verification & Validation of Class I, Class II and Class III Medical Devices in the area of Diagnostics, Imaging, Orthopaedics, Surgical, Cardiology, and Dental
Testing strategy to satisfy the demands of both the public and the regulatory bodies
Expertise in Verification & Validation of various Medical Devices
Testing approach that matches test coverage to parameters that will reveal the defects most likely to occur
Risk Based Testing using Design Failure Modes, Effects and Criticality Analysis (FMECA)
It also provides the following expertise in Medical Device Testing:
Quality Control Checks - Verifies Accuracy of Sample Analysis
System Suitability Tests - Verifies System Performs according to Analysts Expectations
Analytical Instrument Validation - Proof Suitability of the instrument for the intended use
Analytical Method Validation - Proof that analytical procedure does what it purports to do
Medical Device Testing Approach
Cigniti follows a 5-step testing approach which is aligned with the development lifecycle enabling a better understanding of the test requirements. Our Risk-based approach to validate the hardware, software and Peripheral Devices Testing allows us to test user & business requirements associated with the intended use of the system.
Analysis Phase
Determine Medical devices in scope and regulatory compliance needs
Finalize Test Methodology, Approach and Deliverables
Validation Plan
Document requirements
Design qualification
Risk assessment
Impact assessment
Validation Master Plan
Communication Model
Metrics framework
Design Phase
Finalize Validation Plan
Protocol development (IQ, OQ, PQ)
Author Test cases/Scripts
Build Validation Approach
Requirement Traceability matrix
SOP development
Colaborate with Client on test data equirements
Validation Training
Sign off from client
Deployment Phase
Smoke testing on the test environment
Code / document reviews
Perform test execution
Execution of Verification and Validation documentation suit (for IQ, OQ, PQ)
Defect Logging and Retesting
Execution summary report
Sign off from Client
Closure Phase
Hardware and software Testexecution Summary Report
Defect Summary Report
Metrics and SLAs
System Release GO/No-Go Dashboard
Best Practices and Lesson Learnt
Maintenance Phase
Change control plan
Change request
Risk assessment
Impact assessment
Approval of change
Implementation of change
Re-validation of system as per requirements
System release Go/No-Go dashboard
Supported Regulations & Compliances
Regulations and Compliances particularly from the Food and Drug Administration (US FDA) plays an important role when it comes to Medical devices testing. We have expertise in testing highly regulated industrial sectors in United States, governed and directed by various state regulatory bodies & federal regulatory authority.
We conduct following types of testing to Verify and Validate Medical Systems and its Applications:
Lifecycle V&V
GUI Testing
Performance Testing
Non-GUI Testing
Compliance Testing
Interoperability Testing
Behaviour Testing
Reliability Testing
User Acceptance Testing
Computer System Validation (CSV) - Model
Cigniti practices a CSV model that helps provide the following services:
Validation approach aligned with development enabling better understanding of the test requirements
Risk based approach to validate the Hardware, Software and Peripheral Devices
Testing of the User & Business requirements associated with the intended use of the system
Equipped with the mandatory authentication checks for the regulatory compliances
Functional and Timely verification across various components
Through reporting for external and internal stakeholders
Contact Us
Consult our experienced team for Medical Device Testing services.
Validate customized Salesforce functionalities & integrations with other apps
Cigniti’s Salesforce testing and advisory services help enterprises validate their customized Salesforce functionalities and integrations with other enterprise apps. We support and personalize your core business needs for each of the business function that Salesforce has to offer. We specialize in multiple Salesforce Cloud services especially in Quality Testing and Enterprise Integration to improve your business growth, employee productivity and overall profitability. Our wide range of testing services cover all modules of Salesforce cloud applications including Sales Cloud, Service Cloud, Marketing Cloud and Community Cloud.
We also pioneer in creation of the test automation framework which genuinely help businesses strategize and achieve planned business outcomes. Our Salesforce Testing Center of Excellence (CoE) offers comprehensive life cycle testing services to help organizations successfully implement Salesforce.com or build Salesforce.com applications.
Our software testing services also cover 300+ pre-build and ready-to-use test accelerators and various components of Salesforce.com platform such as Configuration, Integration, Customization, and App Exchange components on Salesforce.
We also provide proprietary ERP test accelerators and pre-packaged testing kit that includes guidelines, templates, checklists, manual test cases, and automated test scripts for other leading ERP products. Read on to know more.
Cigniti Salesforce Performance Testing
Cigniti Salesforce Performance testing delivers end-to-end Salesforce Performance engineering services to conduct bottleneck analysis and benchmarking and calculate the quality attributes of the system, such as scalability, reliability, and eCommerce effective usage. This determines the Salesforce cloud application user experience, responsiveness, and stability under the various workloads.
We have platform expertise in Salesforce Commerce Cloud, Sales & Service Clouds, Salesforce Lightning, Apache Meter, Loadrunner, and both functional and performance testing for Financial Cloud applications.
Typical Salesforce user challenges addressed:
Unable to determine the transaction throughput of the load per estimates
Unable to meet desired response times on Salesforce standard/custom and lightning apps
Overwhelmed behavior of different web resources under high load
Salesforce performance test deliverables include:
Cloud-readiness assessment and Performance Test Plan to work with Salesforce Support
Validation and sandbox environments prior to execution in higher environments
Event Monitoring and retrieval of API reports
Performance Test Strategy & Execution Plan
Best Practices Guidelines based QA Checklists for all Performance scenarios
Plan for Scalability, Baselining Metrics, Load tests and more
Execution and Defect reports and Error Mitigation Strategy
Estimates for next phase and sync plans with upcoming releases
Benefit from the best automated functional testing solutions for Salesforce
As part of our efforts in designing the best automated functional testing solution for Salesforce, our experts:
Conduct cloud-readiness assessment and Tool evaluation before Salesforce implementation to support enterprise portfolio
Build automated suite of regression test to ensure that applications are developed rapidly and with high quality
Ensure consistency of data, map all integration sources, and identify potential roadblocks & bottlenecks as part of Integration testing
Conduct role-based testing to ensure compatibility with organizational profile policies
Perform cross-browser compatibility testing and API testing for integrated 3rd-party applications and Intranet web applications
Validate regulatory compliances
Carry best of professional integration experiences on Salesforce cloud platform and many middleware plugins and APIs.
Specialize in HTTP-based REST APIs, SOAP connectivity, and all forms of enterprise integrations
Have developed custom API connectors to achieve automation accuracy and continuous enhancements on the connectors to derive comprehensive data visibility and ease of access
Cigniti Salesforce Integration Services
We facilitate seamless connectivity between different touchpoints within your landscape, different systems, multiple devices, and other in-house/legacy programs.
Cigniti Salesforce Integration Solutions specialize in API-based Integration Services that empowers and enables you to integrate the right-fit apps which your business function needs to achieve.
Your apps can be based on a public or private cloud, we can help you connect, access and analyze the data and process as per your needs.
We also specialize in identifying the key bottlenecks and data chokepoints which inhibit the data transformation or data transfer leading to unintended outcomes and often end up losing valuable resource time and company costs.
Cigniti-driven integrations seek to streamline key data operations (Create/Update/Read) and collaborate efforts across multiple platforms while able to maintain interoperability and compatibility for future upgrades.
Leverage Our Partnerships
Cigniti partners with the industry leading tool vendors
Salesforce Test Automation Services using Selenium for Vet Healthcare provider
Cigniti’s Salesforce Testing CoE team with of subject matter experts (SMEs) specialized in testing Salesforce and Force.com applications. Our testing experts possess strong functional, domain, and technical knowledge and bring the competencies to cover all facets required to test Salesforce.
Cigniti’s Salesforce Testing CoE team has built a repository of pre-built test accelerators including 300+ manual test cases and automated test scripts customized based on client requirements, well-defined test data management processes, and robust test automation framework for Salesforce. These include ready-to-use test accelerators for Accounts, Leads, Campaigns, Contacts, Opportunity, Quotes, Cases, Email Marketing, Email Journeys, Subscribers List, Sales Forecasting, Lightning Communities, Community Pages and Reports, and various components of Salesforce.com platform such as Configuration, Integration, Customization, App Exchange components on the Salesforce.
Our Salesforce testing experts can help you build and maintain a proven test strategy to ensure lasting success for your Salesforce implementation.
Some of the Key testing Services we offer are Functional, Unit, Regression, Governor Limit, Integration, Deployment, and Security. We also assist clients in performing User Acceptance Testing (UAT), Sandbox testing, UAT Support, and Production Testing.
IP-Led Hybrid Test Automation Framework
Cigniti’s proven IP-led Test Automation Framework for Salesforce encompasses 90+ function libraries to jumpstart testing during Salesforce implementation. Our Hybrid Test Automation Framework is customizable and built to deliver the agility that the clients require for their critical Salesforce CRM. The key features of Cigniti’s Test Automation Framework are:
A diverse, extended core Selenium/WebDriver engine which combines API & UI testing in a single test
Programming language-agnostic framework (C#, Java, Python, Perl, PHP, Ruby etc.) that supports data and keyword-driven approaches to test automation
Built-in defect reporting, interface with database, web services, and messaging
Up to 40% improvement in Test automation productivity
Quality-Assured ERP Applications for Business Continuity & Excellence
End-to-End ERP testing services for seamless functionality, performance, & integration of your ERP application.
Our PeopleSoft ERP Testing Solutions helped World’s Largest Hotel Chain improve Test Processes & Code Coverage
ERP solution supports hotel industry in automating their operational processes to yield maximum efficiency. One of the world’s largest hotel chains needed a customized ERP solution that is aligned with their business goals.
Discover how Cigniti’s proprietary test techniques and frameworks spearheaded smooth implementation, increased code coverage, and reduced the test process efforts by 8%.
Enterprise Resource Planning or ERP systems help businesses bring multiple functions under a centralized and integrated system. However, organizations trying to implement ERP may face a host of challenges in asset migration, change management, requirements gathering, and more.
Cigniti’s ERP testing practice offers a full suite of integrated ERP testing services across the lifecycle of ERP projects – Implementation, Upgrade, Rollout, Production Support, and Maintenance. Our comprehensive testing strategy, domain expertise, and extensive experience in delivering ERP testing projects for global clients enable us to make your ERP adoption highly effective with better quality. Cigniti’s ERP Test Accelerator kit ensures rapid results by reducing the overall testing time, cost, and risk.
ERP Testing Expertise & Benefits
300+
Career ERP Testers
60%
Reduction in Manual & Automated Testing
75+
ERP Test Engagements
4000+
Pre-built Manual & Automated Tests
Rich Experience in 5 Industry-Leading ERP Products
Our Partnerships
Cigniti partners with various tool vendors to automate the ERP testing needs of businesses.
ERP Implementation and Testing in Large-Scale Organizations – Best Practices
Cigniti’s ERP CoE team comprises 300+ ERP Testers who possess strong functional, domain, and technical knowledge to support our clients throughout their ERP implementation journey. With specialization in leading ERP products, our ERP testers are competent in covering all facets of ERP quality assurance and testing—from advisory services to test execution.
Cigniti’s ERP CoE suite has a repository of customized, pre-built test accelerators for 3000+ manual test cases, 2000+ automated test scripts, well-defined test data management processes, and robust test automation frameworks for leading ERP platforms. Our ERP Center of Excellence offers the key services of
Lifecycle Verification & Validation: Business Flow Mapping, Data Migration, and Validation services
Upgrade: Pre- and Post-implementation analysis and functional/technical upgrade verification
Security: Assessment of ERP application risks and production of accurate control evaluations
Testing: Patch, System Integration, Maintenance, Rollout, Performance, and Test Automation
Cigniti’s Tools & Testing Expertise
Key Differentiators of Cigniti’s ERP Testing Services
Cigniti’s ERP Testing team works in close collaboration with the Client teams, helping them leverage the following key differentiators of our ERP testing services:
Expertise in end-to-end ERP business processes
Highly-skilled & certified automation testers having in-depth experience in testing packaged solutions & end-to-end ERP programs.
Proprietary ERP test accelerators and pre-packaged testing kit that includes Guidelines, Templates, Checklists, Manual Test Cases, and Automated Test Scripts for leading ERP products such as SAP, Oracle EBS, Oracle Fusion, Oracle Siebel, JD Edwards, PeopleSoft, Workday, and Microsoft Dynamics
Partnerships and strategic alliances with leading tool vendors that enable recommendations of right-fit tools, solutions, and R&D initiatives
Tool agnostic test automation framework with support for commercial and open source tools
Cigniti’s ERP Products Testing Expertise
Coupa Testing Expertise
Cigniti's testing capabilities are well-suited to address the diverse needs of Coupa Application Testing, optimizing performance, reliability,
and integration while minimizing operational risks and costs.
Enhance Operational Efficiency
Cigniti ensures streamlined end-to-end business processes within the Coupa application, improving overall organizational efficiency.
Strengthen Supplier and Customer Relationships
Through rigorous testing, Cigniti helps optimize the Coupa platform to enhance business relationships with both suppliers and customers.
Ensure Data Integration and Alignment
Cigniti validates that supplier information integrations are seamlessly aligned, ensuring data synchronization across upstream and downstream systems.
Align Processes with Business Goals
Cigniti’s testing services ensure that Coupa’s enterprise business processes align seamlessly with the organization’s overarching business goals.
Maintain Data
Consistency
Cigniti contributes to maintaining a single version of truth throughout the entire business process, minimizing discrepancies in data.
Ensure Smooth ERP and Coupa CLOUD Upgrades
Cigniti’s expertise safeguards business-as-usual (BAU) operations by verifying that ERP patches and Coupa cloud version upgrades do not disrupt the application’s functionality.
Reduce Operational Costs
Cigniti’s testing solutions contribute to cost reduction by identifying and rectifying potential issues early in the development and deployment phases, minimizing operational costs.
Enable Seamless Communication
Cigniti ensures automated communication between Coupa and its upstream and downstream systems, ensuring a seamless flow of data and information.
SalesForce Testing Expertise
Cigniti’s SalesForce test experts deliver the agility that clients need for Salesforce CRM implementations:
Cigniti’s business-driven and structured Oracle testing approach enables clients to achieve the highest quality Oracle application deployments, with less cost and faster time-to-market:
End-to-end functional & regression testing for SCM, Service Contracts, Finance, HRMS, Procurement, and Manufacturing modules delivered by a team of Oracle testing experts.
A suite of test accelerators covering 1500+ Oracle functional scenarios.
Test Automation Framework customized for testing Oracle ERP systems.
PeopleSoft Testing Expertise
Cigniti’s PeopleSoft testing specialists provide a wide range of testing services spread across various modules of PeopleSoft covering all aspects of business operations:
End-to-end functional & regression testing for PeopleSoft modules such as HCM, FSCM, CRM, ELM and CS
Strong IP in the form of pre-packaged solutions covering 400 automated test scenarios for PeopleSoft modules such as Core HR, NAP (North American Payroll), E-Module, and Finance modules.
MS Dynamics Testing Expertise
Cigniti has rich experience supporting Microsoft Dynamics 365 projects across multiple market segments and industries. Our MS Dynamics test team has deep expertise in handling various MS Dynamics 365 projects, including greenfield implementation projects, upgrades, legacy to MS Dynamics migrations, AX to 365 migrations, and AX to F&O projects.
Following is a quick snippet of Cigniti’s capability in this leading packaged application.
Strong pool of testers with experience in testing implementations, integrations, and enhancements across all Microsoft Dynamics applications/modules like ERP, CRM, Finance & Operations, Business Central, Sales, Marketing, Supply Chain, AI, etc.
CoE team with in-depth knowledge of all Microsoft Dynamics business applications, allied business processes, and domains.
Microsoft partnership with gold/silver level in multiple competencies
Proficiency in all native, leading & next-gen commercial testing tools supporting MS Dynamics that aid in faster implementations/upgrades & ease maintenance.
Test accelerators, solutions, test frameworks, and test utilities to improve the effectiveness and efficiency of MS Dynamics testing
Prebuilt MS Dynamics-related test assets to support business process testing, integration testing, data migration testing, performance testing, User acceptance testing, localization testing, etc.
SAP Testing Expertise
Cigniti’s SAP testing practice provides cost-effective testing solutions that address all types of SAP projects’ needs like implementations, Upgrades, Rollouts, Migration and Enhancements.
Custom SAP testing solutions
SAP test accelerators in the form of a pre-built test suite for standard SAP business processes and out-of-the-box SAP functionalities
Ready-to-use test automation frameworks
1700+ pre-built Test Cases/Scripts for SAP ECC, S4hana, Success factors etc.
Pool of highly skilled & certified functional SME’s, Manual and automation testing professionals having in-depth experience in testing all SAP Products and Modules
Expertise in:
Digital services related to SAP transformation engagements like Mobile, IOT, Cloud etc.
Robot Process Automation (RPA), API Testing in SAP space
Automating SAP applications using multiple automation tools like UFT, Tosca, Selenium, Ranorex, Worksoft Certify, TAO and CBTA, etc.
Expertise in testing:
SAP Industry Specific Solutions such as IS-Pharma, IS-Insurance, IS-Banking, IS-Utilities, IS-Telecom, IS-Healthcare and IS-Retail etc.
Traditional ECC, latest S/4 HANA On-premise, S/4 HANA On-cloud and Hybrid models
Migration from ECC to S/4 HANA (On-premise, Cloud and Hybrid approaches)
Latest SAP Cloud products like Ariba, SuccessFactors, Fieldglass, Concur, etc.
Strong capabilities in testing Artificial Intelligence (AI) & Machine learning (Ex: SAP Leonardo, etc.)
In-house IP (Proprietary) tools like SAP impact analyzer on-going development.
Workday Testing Expertise
Cigniti’s Workday testing specialists provide a wide range of testing services that address QA requirements:
Reliable & secure QA services ranging across implementation & post-deployment
Robust IP to help jumpstart end-to-end Business process & integration testing efforts
Repository of pre-built & custom test cases.
Support for modules such as Professional Services Automation, Financial Management, Human Capital Management, Student Services, and Enterprise Planning.
Contact Us
Consult our team of ERP test automation experts to leverage seamless business process centralization & integration.
Move up the QA Maturity Curve With Test Center of Excellence (TCoE)
Centralize Quality Assurance & Software Testing Practices Across Your Enterprise to accelerate delivery of innovation.
Streamline QA processes with a Center of Excellence
Traditional QA processes are rendered with inefficient maintenance of application/product quality, underperforming testing functions, suboptimal utilization of people, tools, infrastructure, and inconsistent test processes across locations. Setting up a TCoE can effectively resolve these challenges for enterprises. A TCoE accrues many benefits to an organization in terms of improved quality, lesser time to market, and lower cost of ownership.
Cigniti’s Test Center of Excellence creates a centralized testing function, helps improve efficiency, optimizes people/tool utilization, and reduces testing costs. Our TCoE services combine the deep understanding of industry best practices and decade-long expertise in software testing services delivery.
Cigniti’s ability to set up cross-functional TCoE in business organizations removes redundancies, streamlines testing processes and hence accelerates the entire software testing life cycle. Our TCoE Services are unique as we not only take up the end-to-end QA ownership but also provide complimentary testing R&D expertise in the form of IP and test accelerators. To handle sporadic service demand, we also offer a ‘Shared Pool’ model of engagement.
Healthcare Performance Test Center of Excellence helps slash testing cost by 50%
The healthcare digital disruption is resulting in proliferation of critical applications to enhance accessibility for care delivery. A top healthcare IT organization wanted to establish a performance TCoE to assess production readiness and regional impact of its application.
Know how Cigniti’s Performance TCoE helped reduce overall testing costs by 50% along with 20% increase in scalability.
Key Differentiators of Cigniti’s Test Center of Excellence
Cigniti’s TCoE Services have consistently met and exceeded the needs of enterprises & ISVs across the verticals. The key differentiators of our Test Center of Excellence are:
Agile and highly-responsive testing services
Co-located testing professionals (Career Testers) & access to specialist software testing pool
IP-led testing services with our proprietary test platform, BlueSwan, which comprises 5 elements – Verita, Velocita, Cesta, Praxia, and Prudentia
Improved test planning, management, governance, and reporting
Reduction in total cost of software testing up to 40%
Lowering the need for expensive testing infrastructure (hardware and tools)
Proven expertise in setting up TCoE for large organizations
Process Asset Library (PAL) containing over 500 customizable components for process standardization
Our Key Clients
Cigniti’s Consulting & Test Advisory Services for Multinational Pharma Company
customizable componenets in Process Asset Library (PAL)
Software Testing Labs & Test Center Of Excellence
At Cigniti, we have established Software Test Centers of Excellence around Mobile, Performance, and Security Testing. We have set up dedicated labs within the organization, which our clients leverage for gaining maximum benefit from their QA investment. Our TCoEs are powered by the strong strategic partnerships with leading test tool vendors and our test professionals have profound expertise in handling various commercial and open-source testing tools.
Cigniti’s Test Center of Excellence – SCALE Framework
Cigniti’s TCoE Framework (SCALE) is designed to provide a holistic and integrated way to achieve excellence for a testing organization or unit. The proprietary framework consists of core elements addressing all aspects of an organization’s software testing needs. It includes:
Executive Commitments: The Executive Management takes responsibility for the success of TCoE by conducting regular leadership review meetings. It ensures that budgets are allocated and goals & objectives are defined for the testing organization.
Quality Management: TCoE implements and follows standard process quality assurance practices.
Drivers: Drivers aid in the effective implementation of all the IT processes and procedures by enabling business transformation and benchmarking performance of test organization for optimum ROIs.
Jumpstart Kit: The jumpstart kit accelerates initial setup time of TCoE by providing customized frameworks for enhancing productivity and/or reducing process cycle time. The accelerator kit consists of a Process Asset Library (PAL) that contains over 500 proven & highly-customizable assets such as guidelines, templates, checklists, & standards that can be easily deployed for standardization.
Core Testing Services: The core testing services component of TCoE framework is responsible for providing all types of testing across the entire organization.
Our Partnerships
Contact Us
Consult our experienced team of career testers for centralizing QA function and establishing a TCoE in your organization.
Automated Functional Testing for Assured Software Quality
We ensure your applications function the way your users want them to. Anytime. Every time.
Automated Functional Testing for improved quality & faster go-to-market
With customer experience playing a critical role in the success or failure of enterprises, they need to focus on performing end-to-end functional and non-functional testing (for example, regression and performance testing) for their mobile, web, eCommerce applications or for enterprise solutions such as CRM, ERP, and more.
Cigniti provides automated Functional Testing services that ensure the verification & validation of applications for global enterprises. Our software functional testing services focus on testing applications against defined specifications and meeting the end user acceptance for seamless and robust functionality.
With deep experience in testing both open source & commercial automation tools such as Selenium, we take a functional testing approach that leverages proven industry-standard testing techniques, tools, pre-built test accelerators, and methodologies. Our analytics-driven regression testing approach has been utilized by multiple clients across various industries & ensures that new features or enhancements do not cause any unintended impact to the existing quality of applications.
Functional Testing Helps Global Healthcare Group Achieve Reduced Test Cycle Time and Improved End-user Confidence
The Client is a Global Healthcare Group engaged in the research, development, manufacturing and marketing of pharmaceutical products, including vaccines, over-the-counter (OTC) medicines and health-related consumer products. The Client sells its products through different websites and applications.
Cigniti’s Functional Testing methodology incorporates inputs related to business risks, project risks, and technology risks to ensure most optimal testing and save costs and time. Our functional testing methodology includes:
A Requirements Assessment Framework (RAF) to identify the ambiguity defects in the requirement phase of the Software Test Lifecycle.
A Test Requirements Traceability Matrix (TRTM) to ensure bi-directional traceability.
Proven scientific techniques for performing in-depth black box testing including Boundary Value Analysis, Equivalent Partition, and Paired Testing.
Comprehensive Test Metrics that ensure absolute transparency & visibility with unit testing, defect trends, testing productivity, process quality, testing progress, & quality of the application/product under test.
Daily, weekly, and monthly status reports with in-depth analysis of test execution status and defects, leveraging a variety of models and techniques to publish actionable reports and dashboards.
A regression testing suite and report execution status to document defects and develop traceability matrix between the requirements vs. test cases
Functional Testing Services
Cigniti’s functional testing experts have extensive experience in conducting testing in multiple application lifecycle models like waterfall, agile, DevOps, iterative etc. All test services are customized to fit the client’s lifecycle model and environment to offer a seamless integration with the teams for new and legacy applications.
Our testing experts are trained to utilize industry standard functional testing techniques to conduct an optimized testing while ensuring functional coverage. Some of our functional testing services are:
Business flow matrix & Traceability matrix
Decision table & state transition diagram
Equivalence partitioning & boundary value analysis
Exploratory Testing & Prioritized Testing
Rhino Hunting
Risk-based Testing
Integration Testing & User Acceptance Testing
Functional Test Automation Framework
Cigniti’s test experts use a four-pronged approach, which involves choosing the right enablers, techniques, reporting models, and tools to discover defects early in the test life cycle and accelerate time to market.
We provide an analytics-driven Regression test approach which has been utilized by multiple clients across various industries to leverage:
Cost-benefit regression model for QA teams to strike a fine balance between test selection and fault detection
Automating regression testing frameworks with all leading automation tools such as Rational Suite, Micro Focus Load runner, OpenSTA, etc.
Custom dashboards highlighting test effectiveness and offering senior management view
Proven expertise executing projects for more than 300+ clients over a period of 10 years
Subject matter experts with decades of regression testing experience
Detailed information reporting on the execution summary along with QA recommendation on the Go-No-Go of the release through CIO DashboardTM
Our Partnerships
Cigniti has partnered with various tool vendors to automate the Functional testing needs of businesses. This helps us offer added value to our clients across verticals.
Contact Us
Consult our experienced team of Functional Testing experts for your test automation and digital transformation requirements.
Client spending transfers from TTS to STS. Spending in STS will equal TTS spending by 2016
Demand for STS Has Expanded to Multi-Year Contracts and to “Shift-Left”
Proliferation of New Services. Further Automation through IPs. Larger Contract size
Clients aiming to Create Testing CoEs
Clients using Testing Services in Support of Go-To-Market and Launching New Applications
Clients are looking for Third-Party-Certification for Compliance
Financial Services (38%), Telecom & Media (16%) and Retail CPG (12%) are the largest verticals on STS spending
Financial Services (19%), Energy & Utilities (12%) and Retail & Logistics (10%) are the fastest growing verticals
The adoption of testing has been strong in sectors with large application estates (e.g. banking) Or which are investing in new applications
Key Drivers - Regulatory compliance (banking and life science), M&A activity, and new communications media (omni-channel and mobile telephony applications)
Financial Services - Retail banking is the main spender in STS driven by cost savings as well as by mobility, payment, omni-channel, and regulatory compliance
Telecom & Media - Spending in TME is growing moderately. New usages, e.g. new mobiles, new apps and new models (data monetization and value-added services) are driving spending.
Technology vendors - ISVs have key investment priorities revolving around SaaS products
Retail & Logistics - STS spending is driven by omni-channel initiatives.
Energy & Utilities - New services, e.g. smart grids and meters, and investment in conventional and green energies is driving STS spending
Healthcare - Healthcare (U.S.) will remain driven by the Obamacare and ICD 10 migration
Public Sector - Central governments tend to increase spending to modernize their administrations and increase ecitizen services
Manufacturing - Spending will increase largely related to PLM and IoT /M2M.
The global Specialized Testing Services is a high growth industry valued at ~$15.7bn in 2014 growing at ~+12% in 2014 and during the 2014-2019 period
Financial Services (38%), Telecom & Media (16%) and Retail CPG (12%) are the largest verticals on STS spending
Functional testing represents 75% of STS spending. New offerings in demand are Mobile app testing, security testing, ERP & BI testing, SOA testing and agile testing
India based delivery of testing will grow from 54% of STS spending in 2013 to 67% of STS spending in 2018
Nelson Hall Software Testing Services Assessment & Forecast, September 2014
GenAI Broadens the Horizon of Testing More Than Ever Before
The testing services market is four times bigger than the testing products market. We estimate it at more than $23 billion, up from $21 billion in 2019, with conservative annual growth of 2.5%. ~ Diego Lo Giudice, VP, Forrester
Recognized as a Leader in the Quadrant Knowledge Solutions Spark Matrix™: Digital Banking Services
In the Q3 2024 report
05 - Zinnov Zones
Positioned in 7 Quadrants of Zinnov Zones for Intelligent Automation Services H1 2024
Across the Executive, Breakout, and Nurture Zones
Global Leader in
Digital Assurance & Digital Engineering
Cigniti, a Coforge company, is the world’s leading AI & IP-led Digital Assurance and Engineering services company that helps global companies across industries continuously accelerate their Digital Transformation and become Digital-First.
A Digital-First Journey Anchored in Quality-First Principles
AI is transforming software testing by enabling improved test efficacy and faster delivery cycle times. Leverage AI across the software testing life cycle.
I would describe Cigniti, a Coforge company, as highly collaborative
with a clear focus & expertise in design verification that clearly sets them apart.
Josep Codina
VP, Software Engineering, Insulet
Helped operationalize data to build
a reliable and validated model
Mark Mortimer
Chief Operating Officer, Adelphoi
Senior IT leaders share how our services helped them win in the platform age.
Paul Trotter, Ex Dy. CTO at Atom bank, shares his experience of participating in Cigniti (A Coforge Company) CSR initiatives as part of Project Cignificance.
Gartner estimates that the digital commerce platform market will grow at a Compound Annual Growth Rate (CAGR) of over 15% from 2015 through 2020, including revenue from SaaS, licenses, and maintenance. Gartner also predicts that by 2018, 40% of B2B digital commerce sites will use price optimization algorithms and configure, price, quote (CPQ) tools to calculate and deliver product pricing dynamically.
Forrester estimates that B2B e-Commerce will top $1.1 trillion and account for 12.1% of all B2B sales in the US by 2020.
Having thoroughly understood the dynamics, complexity and expectations of the eCommerce platform providers and end-users, Cigniti is confident of delivering a “World-Class” testing solution through the means of the following levers:
UI and User Experience Testing: In-house frameworks, toolkits and checklists to perform automated UI validation across OEMs, Browsers and O/S
Holiday Readiness Testing: Pay per use performance testing model improving application performance and assuring 90th percentile response times in standard reporting
PCI Preparedness: Pre-defined checklists that enable preparedness of eCommerce portals for PCI DSS certification.
Thought Leadership
Our Offerings
Over the last decade, how internet is being leveraged and used has undergone a major shift with the advent of Smart Phones and Tablet Computers. This shift has caused a “Big Transformation” in the eCommerce industry as it has dramatically changed consumer behavior and moved them away from transacting traditionally. Consumer base and expectations have grown manifold. Consumers expect eCommerce platforms to be Smarter, Faster, and Secure. They also expect the transaction experience to be convenient, cost-effective, and safe. Multi-channel commerce consisting of mCommerce and Social-Commerce is also grabbing equal attention of the consumers fueled by enterprises’ “Mobile First” strategy.
Please refer to the eCommerce landscape provided in the image below.
With all the above-said possibilities and associated complexities, an eCommerce platform also requires to seamlessly integrate with Payment Systems, Supply Chain, ERP, Warehouse Management, POS, and other applications in the Enterprise ecosystem. The above-mentioned trends, complex business architecture, and Enterprise ecosystem call for testing specialists and a test partner who is agile, smart, effective, and efficient.
eCommerce Center of Excellence
To address the above challenges and deliver a value-added service, Cigniti has developed an eCommerce Center of Excellence. The eCommerce CoE leverages proven methodologies, techniques, processes, guidelines, and a tool and technology agnostic framework to ensure effective and efficient testing and validation of eCommerce platforms along with its interfaces. Cigniti’s tool and technology agnostic framework ensures that our philosophy of “Script Once” and “Executes Everywhere” is implemented on a plethora of devices, browsers, O/S platforms, POS, and Payment Systems.
While the framework ensures the functional readiness of the application, the performance (which is equally important), is addressed using the performance engineering approach. Our performance validation approach includes verifying the application performance via a geographically distributed load, scalability, and stress testing, to meet SLA for response times, peak load response that will give utmost confidence in releasing the application, and preparing for “Holiday Readiness”. Our performance recommendations improve predictability, availability, and reliability of the application.
The major mental block for online purchases is Security as the consumers are required to provide their personal and banking related information while executing a transaction. Cigniti Security Testing CoE provides an end-to-end security testing solution ranging from Penetration Testing through Readiness check for PCI DSS certification.
Need more Information ?
Consult our experienced team of career testers for your Testing requirements.
Cigniti’s Compatibility Testing Services enable applications to run seamlessly across multiple OSs, Browsers, & Mobiles
Functional & Cross-browser Compatibility Testing for a leading Healthcare firm
Telemedicine in healthcare industry is enabling remote care and swift assistance in case of emergency. A leading provider of communication systems in healthcare wanted to test functionality and compatibility of the channel to improve its service quality.
Know how Cigniti helped them gain greater credibility and brand value by reducing 40% of the post-production defects in the applications.
Cigniti’s Mobile Device Lab maximizes test coverage and minimizes risks. It enables testing of a huge matrix of devices, operating system versions, and screen resolutions, and also assists in testing with varying network conditions, carriers, and servers. Our devices are centralized in a demilitarized network area (DMZ).
The hosted lab supports critical security requirements, while the onsite lab resides inside the company’s VPN, ensuring the security of the highest degree.
By creating a round-the-clock continuous integration testing environment, Cigniti Technology’s dedicated mobile device lab ensures quick go-to-market. It enables a unified environment for all DevOps teams, thereby aligning itself to Cigniti’s business goals.
Our Partnerships
Differentiators of Cigniti’s Automated Cross-Browser Testing
Enterprises today are competing each other for launching the best quality engineered applications. To lead, they need to continuously deploy applications that are supported across different browsers testing of which becomes critical for success.
Cigniti’s team of testers have in-depth experience in implementing and performing automated web testing using cross browser testing tools that help you test browser compatibility.
A few differentiators of our automated compatibility testing services are:
Cross-browser testing for all versions currently in use including IE 6 to IE 9, Mozilla, Chrome, Safari, Opera
Cost-effective matrix ranging from basic collection to a complex enterprise server farm
Compatibility Test Plan specifying exactly for the tests needed to be executed
Our testing lab offers all the hardware and software needed for such testing
Test execution by our staff of experienced test engineers
Maximum range of test configurations matrix
Functional & Cross-browser Compatibility Testing for Healthcare firm
Cigniti provides comprehensive Compatibility Testing services that can be performed across a variety of Operating Systems, browsers, databases, servers, hardware, different versions, configurations, display resolutions, etc. Cigniti has an extensive compatibility lab covering the latest operating systems, platforms, peripherals and hardware to ensure that your product performs over a wide range of technical specifications. Any peripheral hardware device or server configuration that we do not possess, can be quickly acquired through our associated hardware and software vendor partners.
Whether you produce educational software, online applications, websites, network software or utilities, our compatibility services can build a configuration matrix and methodology to identify the optimum number of combinations. Depending on the complexity of your product and the number of platforms to be tested, projects can be performed in a week or less.
Compatibility Testing Services Suite
Our Compatibility Testing Services Suite includes:
Automated Cross-Browser Testing
A variety of automated cross browser testing tools
Comprehensive cross browser testing and web browsers testing
Sound and Video Cards testing
Sound and Video Cards testing · Low- and high-end Processors, Motherboards & Clones
Peripherals and Controllers
PCs, Macs, UNIX workstations & servers
We support Windows versions including Win 95, Win 98, Win NT, Win ME, Win XP, Win 2000, Win-Vista, Windows 7
MAC: MAC 9, and MAC 10, MAC 10.2. Tiger (MAC OS X 10.4), Leopard (MAC OS X 10.6), Snow Leopard (MAC OS X 10.6.6), & the latest Lion (MACOS X 10.7)
Redhat Linux, Ubuntu, Open Solaris 2.6, 5.6, 7.2, 8.0, 9.0, Windows NT and Windows 2000.
Contact Us
Consult our experienced team of Compatibility Testing experts for your test automation and digital transformation requirements.
Quality engineering & software testing services for enterprises across industries.
Ensure successful outcomes for your projects.
How can a Domain Competency Group help enterprises?
Cigniti, powered by its Domain Competency Groups (DCGs), is a trusted Quality Engineering & strategic testing partner for leading global enterprises.
Cigniti’s DCG comprises specialists in automation, performance, security, and mobile testing. They have expertise and experience in testing the implementation, upgrades, migration and/or enhancements of different apps/products. Our domain knowledge, along with product & tool expertise, strengthens our testing service offerings and complements your engineering teams, while helping you reduce QA efforts & control cost.
Leveraging our Digital Test Center of Excellence (TCoE) and DCG, we have created ready-to-use Enterprise Test accelerators & solutions across different platforms to reduce testing efforts by over 70% and improve speed to market.
Majority of our testing professionals are domain experts with domain specific certifications along with being Certified Software Testing professionals with CSTE, ISTQB, & ISEB. We keep abreast with the latest trends and train our people to continuously improve on domain & industry-specific expertise for ensuring highest standards of quality.
Industries We Serve
We specialize in providing quality engineering and software testing solutions for the following industries:
Abstract
A global fashion retailer facing eCommerce platform challenges like limited test coverage and cross-platform issues partnered with us to enhance their QA strategy. We implemented a scalable test automation framework, automating 70% of manual tests, which reduced test duration by 50%. Cross-platform performance was ensured through our Cross Browser Test Accelerator, while real-time insights via BlueSwan improved defect management and QA alignment with business priorities, enabling a high-quality digital experience for their customers.
Abstract
A prominent provider of integrated data solutions for the automotive industry partnered with us to address inefficiencies caused by manual processes. Leveraging intelligent automation, we streamlined operations, resulting in a 95% efficiency boost for manual tasks. The enhanced processes optimized resource usage, enabled cost savings, and improved business agility. Please read the case study to explore how automation transformed their operational landscape.
Abstract
The client was grappling with a high production defect leakage of around 12% and traditional QA processes, further complicated by a lack of standardized reporting. Discover how our test automation solutions delivered over 90% automation coverage for regression testing in mobility and web applications. Explore how this enhanced test coverage and reduced overall effort by 50% through automated test data generation, significantly improving QA efficiency and performance tracking.
Abstract
A Fortune 500 Utility giant faced challenges due to a decentralized QA practice, leading to inefficiencies, extended timelines, and compromised quality in projects involving multiple ERPs. The lack of test automation and metrics further exacerbated these issues. Discover how our Test Automation Services streamlined QA processes, implemented robust automation, and introduced a metrics framework, resulting in significant efficiency gains and $1.5 million in cost savings.
