White Papers

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Abstract 90% of the customers admit that their buying decisions are mostly influenced from online reviews. By analysing social sentiment of the passengers, airlines can bridge the gap between the expected and delivered experience. Know how Cigniti established a correlation between digital performance and business success of airlines through social sentiment analysis through its sentiment analyzer tool.

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Abstract For agile frameworks, we need to have a good visibility of the progress as well as the bottlenecks in the project. In addition, we need metrics with a good ROI, which means collecting and reporting the metrics should not cost more than the value they provide. The key success drivers in creating metrics - align with stakeholders’ goals, keep it simple and ensure collaboration with other functions.

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Abstract Test Automation has evolved into a niche QA skillset, one that is separate from functional testing and focuses more on Test Automation tools and technology expertise. The main aim of script-less automation is to get functional or subject matter experts involved in the Test Automation process by providing a platform that ensures efficient, maintainable and scalable Test Automation.

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Abstract Test Advisory Services consider a consulting, strategic, independent, & outsider’s viewpoint about the entire Test organization and related processes to recommend a strategy which reduces the redundancy in processes, enhances test-coverage, showcases possible optimizations, suggests better resource utilisation, conveys the organizations’ QA readiness, and thus, results in better ROI.

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Abstract An ATM is a complex set of application functions ranging from Interactive teller, remote deposit, security controls and promotional messaging to personalization. Today’s financial institutions thrive on ever-increasing levels of convenience and security when it comes to financial self-service technology, making the ATM an important interface between financial institutions and their customers.