• #Banking
    Case
    Study

    Leverage Proactive QEâ„¢ with Tricentis-Cigniti Partnership


    Abstract The NCR D3 Digital Banking Platform offers flexibility, scalability, and agility to digital-first banks powered by NCR. To accelerate time-to-market and reduce costs by enabling faster feedback on new releases and shifting-left, NCR D3 needed to integrate real-time, unattended regression testing that covered 75% of core functionality into their Agile SDLC Practice. Learn how NCR D3 achieved 100% unattended automation of 300+ core functional tests and parallel execution of up to 20 tests by leveraging Cigniti-Tricentis partnership and the power of Proactive QEâ„¢.

    Download the Collateral

  • #Logistics
    Case
    Study

    Enhance Test Coverage Using iNSta: Scriptless Test Automation


    Abstract A world leader in scrap metal recycling and trading was facing challenges with their existing automation solution due to outdated scripts and complex MS Dynamics 365 integrations. Leveraging iNSta, Cigniti’s AI-powered scriptless test automation platform, the team automated end-to-end testing and achieved 90% overall test coverage. The implementation of DevOps for test management and the development of detailed reporting dashboards also increased visibility to key stakeholders, allowing them to make informed decisions for production.

    Download the Collateral

  • #Banking
    Case
    Study

    Enhance Test Coverage Using iNSta: Scriptless Test Automation

    Featured in IDC’s Enterprise Intelligent Services Case Studies: AI-Enabled Analytics
    Abstract A bank devised a framework to validate its credit risk model. It took time to validate the concept and comprehend its usage throughout the spectrum of consumers. With this, the validation requests grew and responses to backlogs spiked. Discover how Cigniti’s digital engineering and digital insights expertise helped chalk out an assessment strategy to identify potential gaps to streamline the credit risk model validation process. This reduced credit-loss rates, making significant efficiency gains.

    Download the Collateral

  • #Banking
    Case
    Study

    Enhance Revenue Leveraging Customer Lifetime Value Model


    Abstract A marketing metrics study reveals that the probability of selling to a new prospective customer is 5%–20%, when compared to an existing customer is 60%–70%. A large banking and financial group wanted to enhance its revenue by retaining its customer base, assessing customer value, and targeting them with the right set of tailored products. Discover how Cigniti devised a Customer Lifetime Value Model for the bank and accelerated its customer retention and revenues.

    Download the Collateral

  • #Healthcare
    Case
    Study

    Enhance Patient Healthcare Experience through Automation


    Abstract Longer wait times may have an impact on patient care and may refrain them to seek medical attention. This may affect the continuity of care and disrupt patient outcomes. To mitigate this challenge, a healthcare provider wanted to integrate patients, practitioners, and field workers on a single platform for faster and frictionless treatment. Discover how Cigniti devised a digital platform that streamlined the manual & fragmented processes into connected, automated ones providing accessibility and personalized care.

    Download the Collateral

  • #Financial Services
    Case
    Study

    Save Test Time with Scriptless SAP Test Automation CoE


    Abstract The finance sector needs to deal with complex lending processes on a day-to-day basis. A development financing provider wanted to improve their customers’ Quality of Experience by automating specific SAP business processes. Discover how Cigniti’s scriptless test automation approach helped them save 70% of their test time.

    Download the Collateral

  • #Airlines
    Case
    Study

    Achieve Cost Savings Utilizing Test Automation Framework


    Abstract A customer had different automation frameworks to carry out their day-to-day business. In a mission to enable and work towards a common goal, they were looking for quality torchbearers who could accelerate release velocity and reduce costs through a unified automation framework. Learn how Cigniti utilized recommended tool stack and helped client achieve $120K assured savings each year.

    Download the Collateral

  • #Insurance
    Case
    Study

    Reduce Time to Market with Pre-Built Test Accelerators


    Abstract An Insurance company had a critical project which was using a micro service architecture, and it needed to be automated with a stable ReadyAPI automation framework. They were looking for someone who could provide software testing services for 15 critical applications spread across various portfolios. Learn how Cigniti completed 100% of the framework with great reusability for UI and Mobile.

    Download the Collateral

  • #Energy & Utilities
    Case
    Study

    Enhance Process Efficiency with End-to-End RPA Solution


    Abstract Organizations are making conscious efforts to automate iterative tasks, allowing their employees to focus on business-centric activities. A regulated utilities provider wanted to increase process efficiency and reduce operational costs within their organization using Robotic Process Automation (RPA) solutions. Learn how Cigniti’s RPA expertise resulted in 93% reduction in manual intervention and 30% improvement in business process efficiency.

    Download the Collateral

  • #Retail
    Case
    Study

    Achieve Frictionless Digital CX with RPA


    Abstract RPA can help retailers automate end-to-end processes through bots with decision-making abilities. A rent-to-own services provider wanted to automate chargeback transaction processes for which its employees were spending 8 hours per day. Discover how Cigniti leveraged RPA bots to reduce the manhours required from 8 hours to 30 minutes.

    Download the Collateral

  • #Logistics
    Case
    Study

    Enhance Automation Coverage with Quality Engineering


    Abstract Integrated environment solutions play an integral role in efficient and effective waste management. A leading environment solutions provider wanted to establish a robust Quality Engineering Process Governance Model set up for automation, and also implement Agile best practices across their organization. Read how Cigniti's Quality Engineering services offered 85% test automation coverage to them.

    Download the Collateral

  • #Communications
    Case
    Study

    Achieve Test Automation Coverage with Scriptless DA Framework


    Abstract A leading 5G network provider of internet-protocol based voice, videos, communication, and messaging services required an efficient test automation framework for faster test execution. Learn how Cigniti's intelligent no-scripting test automation (iNSta) framework helped them achieve 74% test automation coverage & 44% reduction in test execution time.

    Download the Collateral