White Papers

White Papers

  • #QA Transformation
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    Practical Approach to QA Transformation - White Paper


    Abstract This white paper deliberates on how critical it is to rebalance the quality requirements and enable Software Quality Transformation, while highlighting how Software Quality Transformation in an enterprise involves transforming the corporate culture. It also covers the challenges and best practices while implementing effective Software Quality standards and build excitement around it.

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  • #IT
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    Selenium Implementation Failure - White Paper


    Abstract Although there are many advantages with implementing test automation using Selenium WebDriver, there are a few common pitfalls that can be avoided to save your Selenium Implementations from failing. This paper widely discusses various aspects that lead to marked failures with Selenium implementations.

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  • #IT
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    Performance metrics for Business Goals - White Paper


    Abstract To get a good head start and maintain long term consistency, it is essential to understand the performance sensitive parameters in the applications to ensure highest standards of performance. This white paper details on the performance sensitive parameters across .NET platform, IIS 8.0, SQL Server 2012 and Windows 2012.

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  • #IT
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    Mobile Test Automation Strategies – White Paper


    Abstract To meet the demands of faster releases and quality outcomes, Mobile Test Automation has become a game changer in the global economy. Mobile devices now support a wide range of features including banking, shopping, healthcare, retail, entertainment etc. To ensure quality in mobile apps, Testing needs to be continuous and inclusive. This makes Mobile Test Automation a formidable business driver.

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  • #BFSI, Financial Services
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    Test Advisory Transforming Businesses - White Paper


    Abstract Test Advisory Services consider a consulting, strategic, independent, & outsider’s viewpoint about the entire Test organization and related processes to recommend a strategy which reduces the redundancy in processes, enhances test-coverage, showcases possible optimizations, suggests better resource utilisation, conveys the organizations’ QA readiness, and thus, results in better ROI.

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  • #IT
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    Mobile Performance Testing Challenges - White Paper


    Abstract Smartphones and tablets are the first point of interface and in some cases, the Point Of Sale (POS). The stakes are so high that it is mandatory for businesses to assess performance of the mobile app before releasing it into the market. Mobile apps present unique challenges that must be addressed to ensure performance tests accurately represent production user behavior and load profiles.

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  • #IT
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    Agile Software Testing - White Paper


    Abstract This white paper attempts to focus on the journey of agile and the challenges faced while transitioning from waterfall to agile. The journey from comfortable to new is never easy and the journey from waterfall to agile is no less bumpy. To give a clear overview of the reasons to adopt Scrum, the theory behind both methods is planned and a comparison is made between Waterfall and Scrum.

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  • #IT
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    The Agile Way to Avoid Brand Injury - White Paper


    Abstract With an increased frequency of changing business priorities, enterprises sometimes take on significant risks, deviating from the basic agile principle agile. Change in the business priorities proportionately increases backlog. Clearing the backlogs is a key challenge for the Product Owners or Scrum Masters as building an effective framework is a Critical Success Factor (CSF) for Enterprises.

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  • #BFSI, Financial Services
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    Testing Financial Messaging Standards - White Paper


    Abstract Financial messaging is fundamental to the businesses dealing in financial services as it helps send and receive multiple messages in many different formats. This paper gives an overview of the different messaging standards used across the financial industry, the accompanying challenges, the approach of testing different standards/protocols and the connectivity among different interfaces.

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  • #IT
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    ERP Testing in Large Scale Organizations - White Paper


    Abstract In today’s digital era, it has become a necessity for organizations of all types and sizes to use Enterprise Resource Planning (ERP) solutions for handling their mission-critical enterprise applications. As the need for ERP solutions increases, the miscellany and intricacy of the application landscape continues to grow based on upcoming technologies.

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  • #IT
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    Security Testing Tools - White Paper


    Abstract This white paper is designed to help you understand the types of Security Testing, their requirement and the tools that enable testing. In addition, the white paper explains scenarios which affect the security of an IT system. The white paper aims to predict, prevent and address the security issues with testing approaches that improve overall resilience.

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  • #IT
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    Web Security Testing 101- White Paper


    Abstract Security testing ensures an organisation's reputation, privacy of sensitive data, customer confidence, and also trust. This calls for a seamless security testing strategy by specialist software security testers who can safeguard your business against loss of revenues, damage to credibility, legal liability and loss of customer trust.

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  • #E-commerce testing, IT
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    Digital Transformation with Software QA - White Paper


    Abstract The software testing methodologies, techniques, and specialists collectively ensure that an application is thoroughly validated for user experience covering responsive web design patterns, screen resolutions, accessibility, usability, content, navigation, et al. The digital mindset of a truly digital organization must be visible in all its processes, technology, and culture.

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  • #IT
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    Secure Mobile Testing for mGovernment - White Paper


    Abstract Owing to the popularity of usage of smartphones, Mobile applications evolved as the key enablers for realising the true sense of digital transformation. In this paper we will cover how Secure Mobile Testing can become a key enabler for ensuring better mobile apps and offering exceptional customer experience, and in turn helping a government department truly become digital.

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  • #IT
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    Banking Transformation Testing Strategy - White Paper


    Abstract Transforming core banking systems may lead to unwanted disruption that may have an adverse effect on the usual operational processes. Adding to the complexity are the legacy applications that are not integrated properly and need to be run on multiple platforms. Therefore, there are a lot of technical risks that need to be kept in mind during a core banking transformation and migration project.

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  • #BFSI, Financial Services
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    Testing Integrated Trading Platform - White Paper


    Abstract An Integrated Trading Platform (ITP) provides the investors access to a wide range of asset classes. With its user-friendly facilities in areas like equity, F&O, Currency Derivative, Commodities, and Mutual Funds, ITP is a robust support for investors and traders. By offering investment strategies in a hassle-free integrated environment, ITP is designed for both new as well as experienced traders

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  • #IT
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    Lean Governance for Agile Practices - White Paper


    Abstract Building Governance for agile practices is one of the key challenges most organizations face, as agile is mostly focused on delivering quick value. A well-defined governance framework provides effective insights into projects or programs to enable better monitoring and control. It also leads to enterprise-wide clarity and transparency related to project performance.

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  • #IT
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    Agile Software Testing Metrics - White Paper


    Abstract For agile frameworks, we need to have a good visibility of the progress as well as the bottlenecks in the project. In addition, we need metrics with a good ROI, which means collecting and reporting the metrics should not cost more than the value they provide. The key success drivers in creating metrics - align with stakeholders’ goals, keep it simple and ensure collaboration with other functions.

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  • #IT
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    The DevOps Daemon or Demon - White Paper


    Abstract Implementing DevOps to run like a Daemon at an organizational level is tricky. Few factors that need to be determined are how does culture fit-in and how can culture be changed? Or how tools and/or technology changes impact? This article is an attempt to isolate and alleviate those challenges failing which the transformation can be a disaster.

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  • #IT
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    Scriptless Test Automation Framework - White Paper


    Abstract Test Automation has evolved into a niche QA skillset, one that is separate from functional testing and focuses more on Test Automation tools and technology expertise. The main aim of script-less automation is to get functional or subject matter experts involved in the Test Automation process by providing a platform that ensures efficient, maintainable and scalable Test Automation.

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  • #IT
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    Salesforce Implementation - White Paper


    Abstract This white paper deliberates on the importance of CRM for an enterprise and addresses various aspects related to implementation of Salesforce. It further highlights the significance of seamlessly aligning Salesforce applications with various organizational functions. It also emphasises ways in which efficiency of Salesforce can be enhanced using Test Accelerators & proprietary testing IP.

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  • #IT
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    Digital Assurance & Testing - White Paper


    Abstract Digital assurance concurrently holds all factors on the digital platform together and ensures performance in the virtual world. This white paper deliberates on the significance of Testing for Digital Assurance. It further dives deep to understand effective testing str ategies, challenges and gauging its impact, with reference to consumer/user experience.

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  • #IT
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    Digital Assurance & Testing Strategy - White Paper


    Abstract Organizations worldwide pushing to adopt digital transformation to ensure that they meet the requirements of the digitally empowered customers through an omni-channel strategy. Customer experience and faster time to market are the key considerations for digital transformation initiatives. This reflects the mind shift of both businesses and IT operations globally.

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  • #IT
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    Performance Testing of Citrix Applications - White Paper


    Abstract This paper addresses key issues arising from the complexity of Citrix protocol with its latest cutting edge security features and our learnings on how to handle such issues. HP LoadRunner is our tool of choice for Performance testing of Citrix applications through its sophisticated built-in support and capabilities for Citrix ICA protocol.

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  • #Banking, BFSI
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    Testing Self Service Technology – ATM | White Paper


    Abstract An ATM is a complex set of application functions ranging from Interactive teller, remote deposit, security controls and promotional messaging to personalization. Today’s financial institutions thrive on ever-increasing levels of convenience and security when it comes to financial self-service technology, making the ATM an important interface between financial institutions and their customers.

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  • #Airlines
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    APM for the Aviation Industry with QE - White Paper


    Abstract Contemporary airlines are heavily reliant on modern technology, and running the IT processes for airlines involves overcoming unusual challenges, nearly round-the-clock. By leveraging market-leading technology and integrating it intricately into data centers, airport locations and outstations, APM helps achieve optimal performance and faster adoption by customers.

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  • #IT
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    Symptoms and Patterns of Agile Abuse - White Paper


    Abstract Agile has gained a lot of traction and momentum in recent years and many organizations are realizing the benefits of embracing and adopting Agile. However, a recent survey shows 9% of the agile projects are total failures. This white paper attempts to perform the due check - whether Agile is being implemented properly and in the true spirit.

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  • #IT
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    Paper

    Agile but still Secure - White Paper


    Abstract This whitepaper talks about how and why security should be integrated in the early stages of agile process to help make the product secure at the time of release. This paper also points out how an organization can empower their employees in the field of security whilst developing and/or testing a product causing the least possible disruption.

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  • #IT
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    Strengthen QA with Colocated Testing - White Paper


    Abstract Agile manifesto preached, 'individuals and interactions over processes and tools'. Colocated testing promotes seamless communication and breaks organizational silos, ultimately resulting in improved efficiency, faster speed, and reduced time to market. The paper presents ideal solution for avoiding project delays, rework, and lengthy iterations in a software development life cycle.

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  • #Banking
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    A Guide to Digital Transformation in BFSI with Digital Assurance


    Abstract In an era where agility and innovation reign supreme, the BFSI sector stands at the precipice of a monumental shift: digital transformation. This white paper serves as a guiding light for financial institutions, offering a comprehensive roadmap to navigate the complex landscape of digital evolution and stay resilient. Discover how meticulous planning, seamless execution, and robust digital assurance practices converge to drive unparalleled success in BFSI digital transformation. Embark on a transformative journey, uncovering the crucial strategies that empower organizations to adapt and thrive in the digital age.

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  • #iNSta
    White
    Paper

    Why Self-Healing Test Automation Platforms Make Sense

    A Cigniti-Leapwork Joint Thought Leadership Initiative

    Abstract When new features are added to an application, self-healing test automation leverages AI and ML to detect changes and automatically update tests as the application evolves. Identifying the ‘stage of test automation’ makes enterprises better equipped to prepare for the automation journey, overcome challenges, and increase the chance of succeeding. Read this joint white paper with Leapwork to know more.

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  • #Staffing
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    Why is a digital staffing partner your best investment strategy


    Abstract Digital staffing is acquiring the right talent, aligning to the changing dynamics of the business environments. IT leaders must implement the process automation to harness the potential of digital staffing. This white paper analyses the significance of digital staffing and the benefits of partnering with a qualified vendor in acquiring the best talent in short timeframes.

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  • #Digital Engineering
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    Why Data Modernization is the Key to Accelerate Enterprise Digital Transformation


    Abstract Sourcing, interpreting, and consuming data is becoming a challenge for most enterprises. Are you willing to take the risk of falling behind competitors who can derive actionable insights from the data and deliver outcomes? Modernization of data promises to overturn this. This white paper addresses these challenges and advocates how a robust data modernization strategy can help not only derive a competitive advantage but also leverage the true power of collaboration.

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  • #Energy & Utilities
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    Role of Hyperautomation in Energy & Utility industries

    Abstract The Energy & Utilities industry is in a stage of continuous evolution and needs to redefine its entire value chain, which requires an integrated technological approach. The early adoption of smart IoT systems within the industry has prepared the industry for the current era of hyperautomation by providing access to enormous data on consumer and usage patterns. Understand how RPA and AI are enabling intelligent automation within the E&U sector to drive better customer experiences.

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  • #DevOps
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    DevOps Maturity Assessment Model


    Abstract Though DevOps encourages faster, better, and more secure delivery of business value to customers, few issues can complicate the enterprise DevOps journey. Therefore, it’s imperative to assess progress at each stage and improve software delivery methods to ensure continuity. Is there a metric? How to track and improve the release process and automation? How to assess where they stand and where they are heading? This white paper answers all these questions and helps develop a DevOps maturity model to assess how to drive your enterprise up the curve.

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  • #All
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    Why is API Testing Important for Open Banking


    Abstract Open banking is a technology-enabled financial services that utilizes authenticated and aggregated data, connected via APIs, to give consumers more ways to manage their money while also making transactions more secure. This white paper sensitizes the decision-makers in open banking on how to identify and resolve the challenges that open API pose, harnessing the best digital assurance practices.

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  • #Data Engineering and Insights
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    Unlock Challenges & Achieve Strategic Benefits With Serverless Data Architecture


    Abstract As Gartner forecasts over 50% adoption of serverless features by 2025, the significance of Serverless Data Architecture (SDA) becomes paramount. While offering numerous benefits, SDA presents considerable challenges. This white paper highlights the importance of expert guidance in addressing implementation complexities and overcoming these challenges. It also explores how strategically embracing SDA enables organizations to drive innovation, enhance agility, and optimize data management in the digital era.

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  • #BFSI, Insurance
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    Digital impact of RPA in the Insurance sector


    Abstract Driven by a new generation of consumers, data, automation, and Artificial Intelligence (AI), a ‘digital first’ earnestness is sweeping across the insurance ecosystem. Robotic Process Automation (RPA) is proving to be an imperative step in this transition and the real challenge lies in getting it right. This white paper delves on how RPA can help the Insurance industry grow the digital way.

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  • #Retail
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    Role of Quality Assurance in Composable Commerce Success


    Abstract Cart abandonment costs eCommerce brands $18 billion annually, highlighting the need for seamless shopping experiences. Composable commerce, with its modular software architecture, offers a solution. Organizations adopting this approach outpace competitors by 80% in feature implementation speed, according to Gartner. This white paper delves into the vital role of quality assurance in composable commerce, emphasizing agile testing for seamless integration and competitive advantage. By implementing robust QA strategies, CTOs and CIOs can enhance customer experiences, drive innovation, and stay ahead in the retail landscape.

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  • #Application Modernization
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    CIO's Guide to Application Modernization


    Abstract In today's competitive business environment, the Chief Information Officer (CIO) role extends beyond traditional technology oversight. This white paper explores Application Modernization—a critical initiative redefining organizational competitiveness. Tailored for CIOs, it offers strategic insights and practical methodologies to navigate this transformative journey, emphasizing its profound impact on culture, efficiency, and customer focus. Covering strategies from legacy assessment to leveraging cutting-edge technologies like cloud computing and DevOps, this guide equips CIOs with tools to drive digital maturity. Through real-world examples, it highlights benefits such as cost optimization and enhanced security, empowering CIOs to lead their organizations toward sustained growth in the digital age.

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  • #Cloud Assurance
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    The Business Need of Cloud Migration Assurance

    Abstract The rising Cloud Migration Assurance trends are reiterating that this transformation is providing enterprises a platform to specialize, expand, ideate, and innovate their business models in pursuit of their core competencies and goals without compromising on agility. This white paper acquaints the decision makers with trends and growth indicators of cloud assurance services to help them craft their cloud migration strategies.

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  • #Staffing
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    Staff Augmentation and Managed services models in staffing


    Abstract ‘Staff augmenting’ and ‘managed services’ models augment the process automation and help resolve the hiring challenges of an enterprise. The IT leaders must be adept at using these both models to fulfil their talent acquisition strategy. Read this white paper as it explores the challenges and benefits to be considered while adopting the best staffing model.

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  • #Airlines
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    Social Sentiment Analysis for Best Customer Experience


    Abstract 90% of the customers admit that their buying decisions are mostly influenced from online reviews. By analysing social sentiment of the passengers, airlines can bridge the gap between the expected and delivered experience. Know how Cigniti established a correlation between digital performance and business success of airlines through social sentiment analysis through its sentiment analyzer tool.

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  • #Security Testing
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    Zero Trust Architecture: A Guide to Secure Future


    Abstract In the face of escalating cyber threats and evolving risks, traditional security models struggle to keep pace. This white paper delves into the transformative potential of Zero Trust Architecture, offering practical insights and strategies to overcome implementation challenges and fortify organizational security. Discover a step-by-step guide, real-world examples, and a comprehensive view of how Zero Trust can revolutionize your digital ecosystem.

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  • #Healthcare
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    Transforming Diabetes Care Through CGM Medical Device Testing


    Abstract The introduction of the Continuous Glucose Monitoring (CGM) System, designed for kids aged 2 years and older, emphasized the urgency of addressing the diabetes epidemic and prioritizing the safety and reliability of medical devices such as CGMs. Rigorous testing methods are essential to mitigate potential risks, as errors could severely affect patient health. Explore this white paper to learn the pivotal role of digital assurance in bolstering the safety and effectiveness of medical devices, specifically CGMs, thereby fostering a safer environment in health technology.

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  • #Telecommunications
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    Customer Experience Sentiment Analysis - A 5G Incight


    Abstract The compression of service turnarounds from months to mere seconds has shifted emphasis to how products/services are delivered and consumed. Will the decreasing latency to sub-milliseconds with the advent of 5G help customer experience (CX) architects’ study and evaluate sentiments instantly, aligning brand projections closer to consumer expectations? Read the white paper to find out.

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  • #QE
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    Predictive Analytics for QE with BlueSwan™


    Abstract You know how to test. But do you really know what to test and when? The Business Assurance approach to quality, a philosophy that ties IT decisions to corporate economics, has predictive analytics at its heart. Cigniti's Business Assurance ethos centres on early-cycle progressive testing and intelligence-based test coverage. To achieve this shift in approach, Cigniti has developed BlueSwan™ Verita that offers IP-generated intelligence.

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  • #All
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    Offshoring QA - A First-Timer’s Strategy for Service Success


    Abstract A USD40b market, software testing outsourcing companies have optimized their operations and produce with the efficiency and reliability of a Mercedes diesel engine. The key to success is to learn from the experience of others and manage the creation of your offshore testing center with the same diligence applied to the implementation of complex enterprise systems.

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  • #Life Sciences
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    Impact of Medical Device Regulation in Healthcare


    Abstract The digital healthcare is undergoing continuous upgrades and changes owing to the introduction of improved technologies. Delve deep into the fascinating world of digital healthcare and advanced medical devices - the past, present, and future - as we take a look at the detailed scrutiny that medical devices undergo by regulatory bodies and manufacturers.

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  • #Data Engineering and Insights
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    Empowering CDOs for informed decision-making through MDM


    Abstract According to Gartner, every year, poor data quality costs organizations an average of $12.9 million. This underscores the significance of Master Data Management (MDM) in the digital era in addressing data security, integrity, and accessibility challenges. Prioritizing data governance and strategic investments helps companies gain efficiency and competitive advantage. Explore this white paper to learn the pivotal role of MDM in maintaining data consistency, accuracy, and reliability, crucial for informed decision-making.

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