Abstract
A prominent utility provider faced challenges with client-facing applications, requiring assessing system capabilities under significant loads. Accommodating 50,000 concurrent users within an infrastructure reliant on SQL and IIS, the need for a robust yet cost-effective load-generation setup became paramount. Explore how Cigniti addressed these issues by implementing cloud-based load generation and optimizing performance testing services, enhancing response time by 30%, and boosting concurrent user scalability by 20%.