Case Studies

  • #Energy & Utilities
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    Achieve 90% Automation Coverage with Test Automation


    Abstract The client was grappling with a high production defect leakage of around 12% and traditional QA processes, further complicated by a lack of standardized reporting. Discover how our test automation solutions delivered over 90% automation coverage for regression testing in mobility and web applications. Explore how this enhanced test coverage and reduced overall effort by 50% through automated test data generation, significantly improving QA efficiency and performance tracking.

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  • #Energy & Utilities
    Case
    Study

    Unlock Savings with Test Automation Services


    Abstract A Fortune 500 Utility giant faced challenges due to a decentralized QA practice, leading to inefficiencies, extended timelines, and compromised quality in projects involving multiple ERPs. The lack of test automation and metrics further exacerbated these issues. Discover how our Test Automation Services streamlined QA processes, implemented robust automation, and introduced a metrics framework, resulting in significant efficiency gains and $1.5 million in cost savings.

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  • #Energy & Utilities
    Case
    Study

    Achieve 90% Reduction in Manual Effort with RPA


    Abstract While reallocating resources from routine tasks for innovative work can cause errors and longer processing times, manual intervention can slow down operations and hinder focus on higher-value tasks. Learn how we in partnership with UiPath for RPA services, implemented strategic automation with scheduled report generation and trigger bots, leading to a 90% reduction in manual intervention and a significant decrease in errors for a major utility player.

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  • #Healthcare
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    Study

    Uncover Critical Defects Using Usability Testing


    Abstract A leading biotech company specializing in rare diseases partnered with us to ensure the quality and usability of their web-based Request Management System (RMS) during a crucial update. By leveraging our expertise in functional and usability testing, we uncovered critical defects, improved system compatibility, and met stringent EFPIA regulatory deadlines. Our thorough testing and integration with SAP and other systems ensured a seamless and user-friendly experience for diverse user roles. This collaboration enabled the client to confidently meet their go-live deadline and maintain their leadership in the biotech industry.

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  • #Financial Services
    Case
    Study

    Achieve 75% Automation Utilizing Cigniti’s Test Automation Framework


    Abstract A FinTech company providing real-time electronic trading solutions faced challenges in test environment setup, UFT integration, and data creation due to third-party dependencies and limited documentation. The client aimed to enhance test coverage, streamline automation, and overcome integration hurdles. Discover how Cigniti delivered tailored solutions, including a robust UFT design, standardized test processes, and a JAVA-based automation solution, resulting in 75% automation, a 100% increase in test coverage, and improved product quality.

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  • #Airlines
    Case
    Study

    Enhance Deployment Frequency with DevOps Implementation


    Abstract A prominent US airline struggled to maintain operational efficiency and deliver consistent, high-quality updates across its 20+ applications. To address this, a fully automated and scalable DevOps pipeline was required to minimize downtime and enhance responsiveness to market changes and customer needs. Discover how Cigniti’s DevOps implementation, with a shift-left approach, CI/CD pipelines, and automated testing, enhanced deployment frequency by 70%, ensuring the pipeline met scalability and performance goals.

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  • #Airlines
    Case
    Study

    Minimize Post-Production Defects with ETL Automation Implementation


    Abstract A renowned US airline faced challenges managing vast data volumes across 41 Airport Operational departments, relying on manual testing for its Data Warehouse. Siloed departmental operations further hindered data coherence, impacting operational efficiency and customer satisfaction. Discover how Cigniti’s ETL Automation Implementation minimized post-production defects by 98% and optimized data management, focusing on integrating structured, semi-structured, and unstructured data to extract comprehensive business intelligence.

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  • #Banking
    Case
    Study

    Achieve 2x Faster Deployment Leveraging DevSecOps


    Abstract A leading bank faced several challenges, including poor quality standards, processes, and metrics. The client aimed to strengthen the security posture of the applications and infrastructure and integrate security testing into the CI/CD pipeline. Learn/Discover how our provided a comprehensive suite of solutions tailored to the client's needs, including a Quality Management Office (QMO) setup, Test Automation improvement, and a Security Assurance Program.

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  • #Energy & Utilities
    Case
    Study

    Optimize Operations with Intelligent Automation Services


    Abstract A leading wireless communication infrastructure provider faced compliance hurdles, particularly concerning adherence to FCC RF emissions regulations for small cell sites. Their struggle stemmed from untagged photos, requiring manual inspection to assess quality. Explore how Cigniti addressed these issues by deploying intelligent automation services such as RPA, AI/ML, and computer vision expertise automated this task, achieving a remarkable 95% reduction in work hours.

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  • #Energy & Utilities
    Case
    Study

    Enhance Efficiency with Cloud Performance Testing Services


    Abstract A prominent utility provider faced challenges with client-facing applications, requiring assessing system capabilities under significant loads. Accommodating 50,000 concurrent users within an infrastructure reliant on SQL and IIS, the need for a robust yet cost-effective load-generation setup became paramount. Explore how Cigniti addressed these issues by implementing cloud-based load generation and optimizing performance testing services, enhancing response time by 30%, and boosting concurrent user scalability by 20%.

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  • #Energy & Utilities
    Case
    Study

    Achieve Application Optimization with Test Automation Services


    Abstract A prominent energy supplier faced significant hurdles in optimizing test automation for their GAS application. Challenges included the absence of a structured process, fluctuating requirements, limited QA resources, and an unstable testing environment. Explore how Cigniti addressed them by implementing its test automation framework, incorporating checklists, guidelines, best practices, and reusable templates. The result? A remarkable 60% improvement in automation coverage!

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  • #Insurance
    Case
    Study

    Reduce Defect Leakage with Quality Engineering Services


    Abstract Confronting the challenges of legacy systems, a leading insurance provider needed to elevate functionality and streamline operations. Embracing iterative testing with user stories, they aimed to enhance application features continuously. Discover how Cigniti mitigated these challenges by leveraging its expertise in Accessibility, Security, Performance, and Functional testing. Guided by user stories, explore how they identified gaps and continuously enhanced application features, achieving 88% in defect leakage.

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