News

Redefine Customer Experience by Embracing Digital First Models

Kiran Kuchimanchi, President, Cigniti Technologies | Wednesday, 19 April 2023

Redefine Customer Experience by Embracing Digital First Models

Brands that prioritize experience tend to outperform their competitors by achieving benefits such as improved brand preference, increased revenue growth, and high customer retention rates.

In this digital economy, travelers’ expectations from travel & tourism brands have made a paradigm shift. They expect a seamless, intuitive, and hyper-personalized experience at every step of their travel journey. Travel brands are geared up for this shift and are formulating more personalized services that provide value-driven experiences. A study by PwC revealed that 1 in 3 customers would switch from a brand they were previously loyal to after just one unsatisfactory encounter, indicating the importance of delivering exceptional customer experience.

Brands that prioritize experience tend to outperform their competitors by achieving benefits such as improved brand preference, increased revenue growth, and high customer retention rates. In an era of hyper-personalization, providing a positive experience for travelers has become critical.

Constructing Meaningful Experiences that Matter

Based on their persona, each traveler is unique. From a business traveler to a laid-back traveler, a family with children to a single mother, all want to create precious memories while enjoying a much-needed break.

According to a recent analysis, the global Smart Hospitality market is anticipated to grow at a CAGR of 29.8% and reach $49.8 billion by 2027. The hospitality service providers may streamline the experience at every touch point, from the time a hotel is booked until check-out and the return home.

Cigniti Technologies: For How Long CIOs Would Pause the Blockchain Button?

Since the very first paper was produced about it in 1991, Blockchain has divided the technology community into three groups:

  • The Believers: Blockchain will replace governments, the world will be run by Blockchain.
  • The Non-Believers: It’s just another Silverlight.
  • The I-don’t-care-ers: I’ll just wait until someone does something.

Then in 2008, Bitcoin happened, and two more sections of people got added to the list –

  • Crypto Warriors: End of the banks. The world has changed forever!
  • Crypto Weary-ers: It’s a pandora’s box that will increase crime.

Why Blockchain is Gaining Traction?
While the reality is that Blockchain is just like any other technology that goes through the hype cycle, it has one fundamental advantage: it is what we call a “horizontal technology”. This means it has several use cases and applications compared to something like a Silverlight. More and more people are realizing the fact that there is more to Blockchain than cryptocurrencies.

‘Gartner estimates blockchain will generate $3.1 trillion in new business value by 2030’

The “Private Blockchain” world has far more use cases that can be transformational in the corporate world. Examples like supply chain traceability are already very popular and many companies are either in the process of implementing the same or have already implemented them. Similarly, secure sharing of data over blockchain networks, identity management using blockchain wallets, etc. are all use cases that are seeing a lot of traction. It is important to note though that a lot of these implementations are driven by trying to solve an existing problem rather than trying to reinvent the wheel. For example, blockchain in the supply chain is being used as a system of record rather than as a contract automation system.

Cigniti Technologies Appoints Dr. Srinivas Kandula as Executive Director on the Board

31st March 2023, Hyderabad, India: Cigniti Technologies, the world’s leading AI & IP-led Digital Assurance and Digital Engineering services company, appoints ex-Chairman and CEO of Capgemini India, Dr. Srinivas Kandula as its Executive Director on the Board. Dr. Kandula brings with him a wealth of experience from his previous role where he was responsible for leading the company's operations across India and as Head of HR at IGATE. This appointment supports the company’s ambitions to equip itself to achieve tremendous scale and multi-fold growth that it aims to achieve in the near foreseeable future.

In his new role, Dr. Kandula will work closely with Cigniti's Chairman & MD, Mr. C V Subramanyam, to provide strategic direction and inputs across all functions to help Cigniti in its vision, “Together, we build a better future through technology-led transformation”.

“Srinivas's rich and diverse experience will help Cigniti Technologies accelerate its journey towards becoming a billion-dollar quality-first software and digital engineering services company. He will provide leadership, direction, and insights to ensure that the organization is operating efficiently and effectively and will advise the Management at Cigniti to drive business growth and transformation. I look forward to collaborating closely with him for his strategic direction and inputs across all functions," said Mr. C V Subramanyam, Chairman & MD, Cigniti Technologies.

Why Should Your Business Go All in on Generative AI Before It’s Too Late?

Srinivas Atreya, Chief Data Scientist, Cigniti Technologies | Thursday, 30 March 2023, 12:54 IST

Let us go back a bit in history to the first Industrial Revolution to frame the context for this question better. The revolution occurred in late 18th century England and was responsible for the rapid urbanization & industrialization of the west.

For the first time, machines were able to provide labour much more efficiently. As a result, incomes more than doubled, and England became the Industrial powerhouse of the world. By the early 1900s, more than 70% of the world’s textiles were manufactured within 40 kilometres of Manchester. The global south which missed this opportunity is playing catch up even today.

I guess we have a similar opportunity today. Generative AI is transforming our world in ways that were not thought possible just a few years ago. AI is no longer just a tool for business. It is going to be the very engine on which businesses will deliver value to their customers. The one thing that is different from the Industrial revolution is that this technology is more democratized. It is available for anyone willing to use it and makes the situation both exciting and terrifying for the enterprises.

Cigniti Technologies provides critical medical equipment to the Gynecology Facility at the Government MNJ Institute of Oncology, Regional Cancer, Hyderabad, India.

As part of its CSR efforts, Cigniti supported a gynecology facility with medical equipment at MNJ Institute of Oncology, Regional Cancer, Hyderabad, India

Hyderabad, India 24th March, 2023: As part of its CSR initiative, Project Cignificance, Cigniti Technologies, the world’s leading AI and IP-led Digital Assurance and Digital Engineering services company, extended its support to the Government MNJ Institute of Oncology, Regional Cancer in Hyderabad, India. Cigniti provided crucial healthcare and essential medical equipment for a gynecology unit supporting women cancer patients from marginalized communities.

Cigniti Technologies has always been at the forefront of supporting healthcare initiatives. This latest contribution reflects our commitment to supporting this facility with essential medical equipment like ICU beds, Ventilators, Multi-Channel Monitors, Infusion Pumps, Ultrasound Portable, Colposcope, air conditioners for the room, and many more. These equipments will enable them to offer more advanced care and medical attention to the patients.

The facility was inaugurated by Mr. Raghu Krovvidy, CDO at Cigniti Technologies in the presence of Mr. Sairam Vedam, CMO at Cigniti Technologies, and Mr. Midhun Pingili, Sr. Director of Marketing at Cigniti Technologies. Mr. Mayur Patnala, Founder and CEO of Nirmaan Organization, and Dr. Jayalatha, Director of MNJ Institute of Oncology and Regional Cancer Hospital, graced the occasion at the hospital.

Cigniti Technologies Commemorates Women in Technology Ahead of International Women’s Day.

Cigniti is undertaking multiple initiatives, including women in tech roundtable, herDIGITALstory, and enabling essential healthcare facilities.

Cigniti has organized dedicated programs for women in tech, along with diversity and inclusion (D&I), aspirant professionals from rural areas, and disadvantaged women in need of basic healthcare facilities.

Most notable AI/ML trends to watch out for in 2023

February 27, 2023, 4:35 PM IST

TOI

Artificial Intelligence (AI) and machine learning (ML) are highly advanced technologies that will transform people’s lives on a deeper level than one can imagine in the years to come. The AI and ML market has been expanding quickly for a while. A Fortune Business Insight report predicted that investment in machine learning would reach $209.91 billion by 2029.

Looking ahead to the year, if there is anything we can be certain of, it is that the businesses that are equipped to deal with uncertainty — from market fluctuations to geopolitical instability will be the ones best positioned to serve their customers, employees, and stakeholders. AI has seen exponential growth in the last five years because it has gifted humans with new capabilities to use data to swiftly respond to changing environments as soon as new data comes in.

We have listed down the major AI and ML trends that will be dominant in 2023 and beyond.

Cigniti Technologies Q3FY23 Revenue

Consolidated Revenue Rs. 428.0 crores and Net Profit Rs. 46.6 Cr
Standalone Revenue Rs. 184.1 crores and Net Profit Rs. 31.7 Cr

Consolidated Financial Performance for Q3YF23 v/s Q3FY22 (Corresponding Year)

  • Revenue of Rs. 428.0 crore v/s. Rs. 325.4 crore [31.5%]
  • Reported EBITDA of Rs. 64.0 crore v/s. Rs. 40.4 crore [58.3%]
  • PAT of Rs. 46.6 crore v/s. Rs. 26.6 crore [75.3%]

Consolidated Financial Performance for Q3FY23 v/s Q2FY23 (Corresponding Quarter)

  • Revenue of Rs. 428.0 crore v/s. Rs. 416.7 crore [2.7%]
  • EBITDA reported of Rs. 64.0 crore v/s. Rs. 60.8 crore [5.4%]
  • PAT of Rs. 46.6 crore v/s. Rs. 41.5 crore [12.1%]

Hyderabad, January 31,2023: Cigniti Technologies Limited, world’s leading AI & IP-led Digital Assurance and Digital Engineering services company, announced the consolidated financial results for the quarter ended December 31st, 2022.

The company’s reported Net Profit for Q3FY23 stood at Rs 46.6 crore as against Net Profit of Rs. 41.5 crore in Q2FY23.

The Company’s Consolidated Revenue from operations for the quarter under consideration increased by 2.7% to Rs. 428.0 crore as against Rs. 416.7 crore in Q2FY23.

EBITDA margin for the December quarter was at Rs 15.0% and EBITDA stood at 64.0 crore, up by 5.4% compared to Q2FY23.

Management Commentary

Commenting on the results, Mr. C V Subramanyam, Chairman & MD, said, "We have sustained our growth momentum and delivered a robust performance in the quarter in spite of the challenging business environment. While we are cautious about the economic outlook, we are very confident that we will continue this momentum in the coming quarters. The increased dependency on digital as a business driver for global companies is more critical than ever before. It certainly augurs well for us, and we believe we will be able to add continued value for our client’s growing digital assurance and digital engineering needs.”

Highlights for the quarter ended December 31, 2022

  • Revenue from the top 5 clients contributed approximately 24.4% of the Revenue
  • BFSI, Retail & e-commerce and Travel & Transport sectors contributed the most to the revenue for Q3FY23
  • Revenue split geographically: North America & Canada – 84.6%, UK & Europe – 7.2%, Rest of the World - 8.2%.

Cigniti Technologies Partners with LambdaTest to Accelerate the Digital Assurance and Digital Transformation Journeys of Global Companies

January 11, 2023, Dallas: Cigniti Technologies, the world’s leading AI & IP-led Digital Assurance and Digital Engineering services company, today announced it has partnered with LambdaTest – a leading continuous quality testing cloud platform that helps developers and testers ship code faster. The partnership allows Cigniti to tap into LambdaTest innovative HyperExecute platform that provides secure, scalable, and insightful test orchestration for customers at different points in their DevOps (CI/CD) lifecycle.

Through this collaboration, Cigniti and LambdaTest provide their customers with a smart test orchestration platform that helps clients run end-to-end automation tests at blazing-fast speeds enabling faster time-to-market across industries and geographies.

Cigniti’s CEO, Srikanth Chakkilam, commenting on the strategic partnership, said, “As the world propels further into the software-driven digital platform age with cloud orchestration and DevOps becoming imminent, clients across industries are continuously looking to provide frictionless digital experiences at breath neck speeds. At Cigniti, we believe that our globally leading AI-led Digital Assurance services expertise is complemented strategically by the highly acclaimed capabilities of LambdaTest’s platform for go-to cloud test orchestration. This is a firm step towards our endeavor to accelerate digital transformation initiatives of global businesses through IP and Platform-led Digital assurance capabilities.”

Asad Khan, CEO at LambdaTest, said, “We are thrilled to have Cigniti partner with us. We believe joining forces with Cigniti will be a force multiplier in further accomplishing our mission of making the lives of testers and developers easier. As we continue to strengthen our HyperExecute platform and its ecosystem, Cigniti’s continued market leadership and deeper understanding of enterprise digital quality assurance and test automation market the world over will add immense value to our journey ahead. Cigniti’s world-class service delivery and innovation labs will add more value to our joint efforts to delight customers with superior solutions.”

Cigniti in Partnership with Atom has won the Testing Team of the Year Award at The European Software Testing Awards 2022

London, UK, Hyderabad, India 29th November 2022: Cigniti Technologies, the world’s leading AI & IP-led Digital Assurance and Digital Engineering services company, in partnership with Atom bank, UK's first app-based bank, has won the “Testing Team of the Year” at The European Software Testing Awards (TESTA) 2022 in London. Atom bank, in partnership with Cigniti, was also chosen as a finalist in three categories, namely ‘Best Test Automation Project – Functional’, ‘Testing Team of the Year’, and ‘Most Innovative Project’. TESTA celebrates companies, teams, and individuals who have accomplished significant achievements in the Software Testing and Quality Assurance space.

"This award is an outcome of the effective teamwork built around the ability to handle changing requirements, problem-solving skills, razor-focused delivery, and strong team ethos in helping our global clients like Atom bank in delivering reliable and frictionless user experiences to the end customers through software quality as a key enabler. Atom bank is one of Cigniti’s strategic clients and this recognition is a testament to our deep rooted expertise in the AI, IP-led Digital assurance, automation, continuous testing, and quality engineering services for the banking industry and the UK market,” says Srikanth Chakkilam – CEO, Cigniti Technologies.

Newsweek features Cigniti in the Digital India story

Newsweek

India boasts a powerful technology and IT sector fuelled by its increased spending in the sector to $101.8bn and vast talent pool, establishing itself as a global leader in technological development. The country has overseen a whopping 572% growth in patent approvals relating to the field of science and technology. The Prime Minister’s vision for a ‘Digital India’ raises the bar set by the country’s world-leading system for digital payments, with the digitisation of industries expected to create a further 65 million jobs by 2025, according to McKinsey. Imbued with one of the fastest-growing digital markets, technology and IT is set to revamp the possibilities for connectivity and innovation across all sectors of the Indian economy.

Read the full coverage on page 3, click here.

About Cigniti:
Cigniti Technologies Limited (NSE: CIGNITITEC; BSE: 534758) is the World’s Leading AI & IP-led Digital Assurance and Digital Engineering Services Company. Headquartered in Hyderabad, India, Cigniti’s 4100+ employees help Fortune 500 & Global 2000 enterprises across 24 countries accelerate their digital transformation journey across various stages of digital adoption and help them achieve market leadership by providing transformation services leveraging IP & Platform-led innovation with expertise across multiple verticals and domains.

To learn more, visit www.cigniti.com.

Contact:
Midhun.pingili@cigniti.com  (+91 8886093093)

Technologies to make your online experience safer in 2023

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As India steps towards increased digital dependency, the importance of cybersecurity comes into the forefront. The sector is thus coming up with several new technologies to make the space safer. Here are a few key ones. According to PwC's Global A Digital Trust Insights – India Edition survey, organizations Across the globe have expressed concerns regarding increased cyber threats in 2023. 65 percent of surveyed business executives feel cybercriminals will significantly affect the organisation in 2023 compared to 2022. In India, cloud-based pathways (59 percent) and the Internet of Things (58 percent) are the top areas of concern, Followed by mobile devices and software supply chains (54 percent).

Read the full article here.

About Cigniti:
Cigniti Technologies Limited (NSE: CIGNITITEC; BSE: 534758) is the World’s Leading AI & IP-led Digital Assurance and Digital Engineering Services Company. Headquartered in Hyderabad, India, Cigniti’s 4100+ employees help Fortune 500 & Global 2000 enterprises across 24 countries accelerate their digital transformation journey across various stages of digital adoption and help them achieve market leadership by providing transformation services leveraging IP & Platform-led innovation with expertise across multiple verticals and domains.

To learn more, visit www.cigniti.com.

Contact:
Midhun.pingili@cigniti.com  (+91 8886093093)

Smart hotel rooms: A boon for hotel owners and guests

As per a recent report, the worldwide Smart Hospitality industry is expected to reach USD 49.8 billion by 2027 at a CAGR of 29.8 percent. Right from the time of booking a room till check out and returning home, the hospitality services providers can streamline the experience at every touch point.

Brands that focus on a traveler’s experience outperform their competition. These brands not only manage to get tangible benefits like revenue growth, improved brand preference but can also retain high customer retention rates. In an era of hyper personalisation, positive traveler’s experience has become even more relevant today.

Every traveler is important because of their unique personality and needs. There is a business traveler who has a fixed itinerary. There is a revenge traveler who is determined to take back as many experiences as possible. There is a family of five – the parents, two kids, and a dog – building memories for life. There is a mother of a toddler, taking a solo trip and gifting herself a much-needed break.

While each of them would tread their own path, the hotels they stay at could make or break their experience as a whole.

As the travel sector lifts itself up, a huge onus is on hotels to help travellers make the most out of their journeys. Delivering exceptional guest experience is imperative for their revival and continued survival. With the advancements in digital technology over the last several years, it is also within the realm of possibility.

Building experiences that matter
During the pandemic, the hotel industry has seen the shift from “zero vacancy” to “zero occupancy”. Are we beyond Covid? I am not sure. But we have certainly arrived on the other side of global travel restrictions.

As per a recent report, the worldwide Smart Hospitality industry is expected to reach USD 49.8 billion by 2027 at a CAGR of 29.8 percent. Right from the time of booking a room till check out and returning home, the hospitality services providers can streamline the experience at every touch point.

Convergence of digital technologies like robots, connectivity solutions, and analytics is culminating into the development of an experience-driven, customer-first ecosystem. Robotic bartenders and concierges, self-check-in kiosks, sensors-enabled HVAC Control, and Cloud-based digital menu app are some of the use cases already being implemented across the world.

The pillars of guest experience
Quality, Convenience, Sustainability, and Speed are the four pillars on which the guest experiences can be built. High quality convenience, delivered in real-time, at every touch point is the name of the game now. Other dimensions of quality like reliability, performance, security, and robustness ultimately contribute to the “Exceptional” in experience.

While developing use cases, investing in technologies, and formulating digital strategies, it is important to determine ‘how’ and ‘where’ they fit into this purview to justify the ‘why’. For example, contactless access to the rooms through app-based key or RFID sensors is convenient and fast. It uses technology that is sustainable, no-touch, and cost-efficient for the hotel owners. Similarly, automated check-in and check-out processes through kiosks or robots offer convenience at speed and safety through sustainable technology.

Smart foundation for smart hospitality
Smart hotels are anchored to advanced digital technologies such as Robotic Process Automation, Internet of Things (IoT), Robotics, Cloud Computing, Artificial Intelligence (AI), and Big Data & Analytics.

Smart connectivity: Leveraging IoT devices, a connected ecosystem can be enabled across the hotel. This offers control to the guests to manage their room’s ambience as per their own preference and comfort. At the same time, it also improves the ability to anticipate and predict technical issues proactively, and address maintenance & repair through continuous monitoring and providing timely alerts.

Smart in-room assistance: Voice-based assistants, AI chatbots, and robot concierge unlocks the Goldilocks experience for the guests. They can schedule wake up calls, order room service, control IoT devices, hail cabs, deliver items to guest rooms, report Wi-Fi zones, alerts for empty food trays, trash in hallways and more – convenience at their fingertips! Voice commands can be used to control things like thermostat, drapes, television, and lights.

Smart personalisation: The trio of AI, Cloud, and IoT can help tailor the right experiences for guests. By tracking past preferences and behaviors, hotels can customise the room settings (TV, Lights, heating) in the precise manner the travelers prefer. Digital concierges provide personalised experience and assistance while reducing contact with guests. Interactive maps would deliver real-time information, such as events, places of interest, restaurants, and online reviews.

Smart utility management: Adoption of technology leads to sustainable and cost-efficient operations for hotels. AI-led IoT devices can monitor utility consumption, optimising availability based on occupancy and usage. With the pandemic more or less behind us, and travel resuming, travellers and hotel guests are becoming concerned about safety and cleanliness. UVC light and virus-killing robots increase disinfectant capabilities. Contactless payment and access control technologies like elevator buttons and room keys also address high-touch surface concerns.

Smart demand management: With AI and Big Data & Analytics, hotels can derive predictive insights related to trends, seasonal factors, and demand fluctuations. By proactively monitoring market demand signals, hotels can optimise the distribution of resources and pricing.

To summarise, digitalisation in the hospitality sector is driving transformation across operations, customer experience, and the entire ecosystem. Digital innovations are offering unprecedented growth opportunities for the Hospitality industry. The Indian hospitality sector witnessed an 'exponential' growth of 339.3 percent year-on-year (YoY) for Revenue Per Available Room (RevPAR) in Q2, 2022 over Q2 2021. To sustain this growth, hotels will need to smarten up their guests’ experiences through technology.

Digital Assurance-led Digital Engineering will be the key to fostering and fortifying robust, reliable, and secure hospitality experiences for the guests. Taking pre-emptive measures to ensure scalability & sustainability in these efforts will create the differentiating factor in the experience offered to the guests.

Access the full report here.

The author is president, digital engineering services, Cigniti Technologies.

About Cigniti:
Cigniti Technologies Limited (NSE: CIGNITITEC; BSE: 534758) is the World’s Leading AI & IP-led Digital Assurance and Digital Engineering Services Company. Headquartered in Hyderabad, India, Cigniti’s 4100+ employees help Fortune 500 & Global 2000 enterprises across 24 countries accelerate their digital transformation journey across various stages of digital adoption and help them achieve market leadership by providing transformation services leveraging IP & Platform-led innovation with expertise across multiple verticals and domains.

To learn more, visit www.cigniti.com.

Contact:
Midhun.pingili@cigniti.com  (+91 8886093093)

ISG Recognizes Cigniti as ‘Leader’ in Continuous Testing for the US Market

10th Nov 2022, Dallas Cigniti Technologies, the world’s leading AI & IP-led Digital Assurance and Digital Engineering services company, has been recognized  as a ’Leader’ in ISG’s Provider Lens™ report for 2022 Next-Gen Application Development and Maintenance (ADM) Services, Oct 2022. The recognition comes in the category of Continuous Testing Specialists.

“Continuous testing services ensure the right quality at speed in the Business 4.0 era, which is characterized by the widespread adoption of Agile and DevOps. This enables organizations to deliver superior customer experiences to retain customer loyalty and expand the business. We believe that our repeated ranking as a Leader in this report is a resounding endorsement of our strategy, solid capabilities, and innovative and ground-breaking solutions. Our promise to our customers that a quality-first approach leads to a successful digital transformation through continuous testing, digital assurance, and automation gets a further boost with this recognition”, said Srikanth Chakkilam, CEO of Cigniti.

“To develop new IP-based products like AI-led test data management, test environment management, and security engineering, we continue to aggressively invest in our IP, BlueSwanTM”, added Srikanth.

Sairam Vedam, CMO at Cigniti, said, “This positioning by ISG demonstrates our progressive investments in IP-led automation-oriented continuous testing services. We help our customers in delivering great experiences quickly and mitigate business risks thanks to our extensive portfolio of intellectual property and solutions, deep contextual and subject expertise, and customer-centricity.”

Cigniti’s Power & Utilities Domain Expertise Recognized by ISG

Oct 27th 2022, Dallas: Cigniti Technologies, the world’s leading AI & IP-led Digital Assurance and Digital Engineering services company, has been identified as a “Contender” in ISG’s Provider Lens™ evaluation for Power & Utilities Next-Gen IT Services, 2022.

“With deep-domain expertise and a strong technology solutions portfolio, Cigniti is well-positioned to cater to industry-specific challenges, which is further testified by this recognition. We have an in-house Smart Meter and IoT lab that we leverage to deliver successful digital transformation acceleration projects for our customers in the Power & Utilities industry. We work with some of the largest global organizations in the industry, including a multi-national energy & utilities conglomerate, the largest water utilities corporations, and a major oil & gas company,”, said Srikanth Chakkilam, CEO of Cigniti.

Sairam Vedam, CMO at Cigniti, said, “Energy consumption patterns are disrupting leading to increasing use of AI for predicting demand, managing supply, and optimizing smart meter grid management. Being an IP-led company, we are at the forefront of innovation having expertise across digital assurance and spectrum of next-gen technologies like AI/ML, Cloud, Blockchain, and IoT. Our partnerships with leading testing tool vendors, hyperscalers and platform providers help us to be at the forefront of innovation. As we propel into the digital orbit, empowering global organizations to accelerate their digital transformation, we are proud to demonstrate our domain-centric prowess with this recognition from ISG.”

Cigniti Technologies Q2FY23 Revenue

Hyderabad, October 20, 2022: Cigniti Technologies Limited, world’s leading AI & IP-led Digital Assurance and Digital Engineering services company, announced the consolidated financial results for the quarter ended September 30, 2022.

The company’s reported Net Profit for Q2FY23 stood at Rs 41.53 crore as against Net Profit of Rs 31.00 crore in Q1FY23.

The Company’s Consolidated Revenue from operations for the quarter under consideration increased by 10% to Rs. 416.65 crore as against Rs. 377.97 crore in Q1FY23.

EBIDTA reported for the quarter ended September 30, 2022, stood at Rs. 60.76 crore up by 36% compared to Q1FY23.