{"id":1967,"date":"2017-03-02T18:12:02","date_gmt":"2017-03-02T12:42:02","guid":{"rendered":"https:\/\/cigniti.com\/blog\/?p=1967"},"modified":"2018-03-30T15:21:51","modified_gmt":"2018-03-30T09:51:51","slug":"know-risks-clients-face","status":"publish","type":"post","link":"https:\/\/www.cigniti.com\/blog\/know-risks-clients-face\/","title":{"rendered":"Why You Should Know the Risks Your Clients Face"},"content":{"rendered":"
The future is, and always will be, uncertain! A risk simply implies future uncertainty about aberrations from expected outcomes. It is simply not a perception anymore. It is a researched, calculated, and predicted fact, which helps organizations manage their own, and in turn, their client\u2019s risks as well.<\/p>\n
Service organizations are not only required to understand their clients\u2019 business type, expected levels of satisfaction, technology and environmental challenges, but also their risk profile. It has become vital these days to determine client risk classification in accordance with their regulations. Performing this additional step of knowing clients through their risk classification gives service organizations the required edge, and helps to know their clients better.<\/p>\n
Knowing the business that the Client deals with helps immensely while completing your work for the Client. It leads to asking the right questions and evaluating how reasonable the answers given seem to be. This helps while approximating the principles, processes, and policies of the client. It is also important so as to identify the unexpected deviations that could be encountered later in the business process.<\/p>\n
Knowledge of the business of the client and the industry in which it operates, is necessary to the development of a strong relationship and aids in understanding the management\u2019s philosophy and aspirations for the business. Understanding the business strategy and plans can lead to providing relevant and practical business advice to the client. It also helps massively in identifying areas in which the client might benefit from other professional services which we may be able to provide.<\/p>\n
According to the 2017 Global Risks Report, most organizations across the globe are in the midst of dealing with 4 key risks \u2013 Environmental, Socio-economic, Technological, and Cooperative.<\/p>\n
Furthermore, disruption to labor markets may intensify, as jobs seen traditionally as falling under the \u201cskilled labor\u201d category are being replaced by machines\/robots. This calls in for thinking on the lines of innovative solutions and transformation to deal with challenging conditions.<\/p>\n
Considering the above risks and the ones\u2019 which are still underlying, unsearched, and unpredicted, it is more important for a service organization to have a defined approach to deal with such risks which might as well be termed as \u2018disruptive\u2019 in nature.<\/p>\n
KYC-R approach helps in formulation of key strategies using techniques such as SWOT Analysis, risk workshops, surveys, and analysis of existing risks, scenario and regulatory analysis. This is usually a collaborative approach which aligns towards the key principles and guidelines of ISO 31000 \u2013 Risk Management.<\/p>\n
Using ISO 31000 can benefit organizations by allowing them to increase the likelihood of achieving objectives, improve the identification of opportunities and threats, and effectively allocate and use resources for risk treatment. This provides the services organizations a common approach of identifying and dealing with key risks of clients. Clients in turn are assured of not only a great service (as the service provider is well aware of their own risks) but also a great value which goes beyond the normal delivery approach and takes into account the key risks that matter to the business of the clients.<\/p>\n
Practicing this approach provides significant benefits, a few of which have been discussed below:<\/p>\n
In Conclusion<\/strong><\/p>\n By adopting KYC-R approach service organizations are empowered to identify real risks underneath the complex business environment. At Cigniti, risk experts help analyze this approach by understanding the unique risk picture that every client depicts. Cigniti has offered services and solutions to a wide range of industries including aerospace, construction, environmental, government, healthcare, information technology, manufacturing, pharmaceuticals, professional services, telecommunication, transportation and utilities. For details, contact us<\/a>.<\/p>\n References<\/strong><\/p>\n