{"id":15311,"date":"2021-03-30T21:09:08","date_gmt":"2021-03-30T15:39:08","guid":{"rendered":"https:\/\/cigniti.com\/blog\/?p=15311"},"modified":"2021-03-30T21:09:08","modified_gmt":"2021-03-30T15:39:08","slug":"digital-quality-assurance-banking-industry","status":"publish","type":"post","link":"https:\/\/www.cigniti.com\/blog\/digital-quality-assurance-banking-industry\/","title":{"rendered":"The role of digital quality assurance in a rapidly evolving banking industry"},"content":{"rendered":"<p><span data-contrast=\"auto\">With sudden spurt in the usage of digital banking applications world<\/span><span data-contrast=\"auto\">wide, it is imperative for banking enterprises to leverage digital quality assurance solutions and ensure their net banking and mobile applications are digitalized.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">According to\u00a0<\/span><b><i><span data-contrast=\"auto\">Jeff Casey<\/span><\/i><\/b><span data-contrast=\"auto\">, Sr. Research Director\u00a0<\/span><span data-contrast=\"auto\">covering the banking and financial technology industries within\u00a0<\/span><b><i><span data-contrast=\"auto\">Gartner&#8217;s Financial Services Research and Advisory team<\/span><\/i><\/b><span data-contrast=\"auto\">, \u201c<\/span><b><i><span data-contrast=\"auto\">With a better understanding of the impact of COVID-19, banks and securities firms are now accelerating automation initiatives, such as customer-facing chatbots, robotic process automation (RPA) and end-to-end account origination solutions. They\u2019re also focused on redesigning organization structures and workflows and reprioritizing modernization initiatives<\/span><\/i><\/b><span data-contrast=\"auto\">.\u201d<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">While Quality Assurance is being challenged in today\u2019s world of faster and innovative approaches, this is where digital quality assurance is proving to be the\u00a0<\/span><span data-contrast=\"auto\">best<\/span><span data-contrast=\"auto\">\u00a0choice.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">According to a study by\u00a0<\/span><b><i><span data-contrast=\"auto\">Vanson<\/span><\/i><\/b><b><i><span data-contrast=\"auto\">\u00a0Bourne<\/span><\/i><\/b><span data-contrast=\"auto\">, an independent and trusted market research partner,\u00a0<\/span><b><i><span data-contrast=\"auto\">Digital QA combines Speed, Quality, and intelligence into a single process of accelerated continuous quality<\/span><\/i><\/b><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h4><b><span data-contrast=\"auto\">Benefits of AI in digital testing strategy<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h4>\n<p><span data-contrast=\"auto\">The digital transformation testing will<\/span><span data-contrast=\"auto\">\u00a0also include more usage of AI components and<\/span><span data-contrast=\"auto\">\u00a0not just focus on\u00a0<\/span><span data-contrast=\"auto\">advanced test automation.<\/span><span data-contrast=\"auto\">\u00a0Some of the benefits of AI in digital assurance and testing include \u2013\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Saving time and enhancing correctness in the program by sorting and analysis through log files.<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">More reliable outcomes than traditional testing.<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">Self-healing automation frameworks.<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Writing scripts and analyz<\/span><span data-contrast=\"auto\">ing<\/span><span data-contrast=\"auto\">\u00a0large datasets faster.<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Minimizing future defects in an application by predicting defects instead of simply detecting them.<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">The emerging technologies coupled with Artificial Intelligence (AI) is fast becoming the new battleground for enterprises to innovate and develop new products and services.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h4><b><span data-contrast=\"auto\">Why banking systems are leveraging\u00a0<\/span><\/b><b><span data-contrast=\"auto\">digital testing strategy while implementing digital transformation<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h4>\n<p><span data-contrast=\"auto\">To provide a superior customer experience, the banking industry is heavily dependent on emerging technologies and it is imperative for all the digital banking applications to remain robust and perform seamlessly.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">According to\u00a0<\/span><b><i><span data-contrast=\"auto\">Gartner<\/span><\/i><\/b><span data-contrast=\"auto\">\u00a0forecasts<\/span><span data-contrast=\"auto\">,<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">\u201c<\/span><b><i><span data-contrast=\"auto\">T<\/span><\/i><\/b><b><i><span data-contrast=\"auto\">echnology spending in the banking and securities industry<\/span><\/i><\/b><b><i><span data-contrast=\"auto\">\u00a0is set<\/span><\/i><\/b><b><i><span data-contrast=\"auto\">\u00a0to recover in 2021, growing 6.6% globally<\/span><\/i><\/b><span data-contrast=\"auto\">.<\/span><span data-contrast=\"auto\">\u201d<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">As banks deal with heavy transactions and crucial customer data round the clock, it becomes essentially\u00a0<\/span><span data-contrast=\"auto\">vital<\/span><span data-contrast=\"auto\">\u00a0in implementing the right digital assurance strategy.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">T<\/span><span data-contrast=\"auto\">he\u00a0<\/span><span data-contrast=\"auto\">large-scale<\/span><span data-contrast=\"auto\">\u00a0integration of banking applications with 3<\/span><span data-contrast=\"auto\">rd<\/span><span data-contrast=\"auto\">\u00a0party apps such as gaming applications, eCommerce apps,\u00a0<\/span><span data-contrast=\"auto\">commute apps, and\u00a0<\/span><span data-contrast=\"auto\">food delivery\u00a0<\/span><span data-contrast=\"auto\">apps, etc. is a regular phenomenon.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">It is essential to have a proper digital quality assurance in place to ensure that the payment gateway integration is\u00a0<\/span><span data-contrast=\"auto\">stable,<\/span><span data-contrast=\"auto\">\u00a0and the customer is provided with a flawless experience.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The banking servers and applications need to be quality tested, ensuring applications are performing well under any load conditions, and assuring no server outages.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">There is also a need for banks to ensure all possible efforts to save the data from cyber-attacks. Leveraging digital testing strategy with a vulnerability check of all the banking systems is essential to see there are no security lapses that can be exploited by cyber hackers.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">According to\u00a0<\/span><b><i><span data-contrast=\"auto\">Globenewswire<\/span><\/i><\/b><span data-contrast=\"auto\">, \u201c<\/span><b><i><span data-contrast=\"auto\">The global mobile banking market was valued at $715.3 million in 2018 and is expected to reach $1,824.7 million by 2026, registering a CAGR of 12.2% from 2019-2026<\/span><\/i><\/b><span data-contrast=\"auto\">.\u201d<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">While financial institutions must comply with certain regulations, compliances, and protocols, all the banking systems need to implement digital banking testing solutions to validate that none of the open banking API terms and conditions are missed.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h4><b><span data-contrast=\"auto\">Digital Quality Assurance is the need of the hour<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h4>\n<p><span data-contrast=\"none\">With the ubiquity of smartphones,\u00a0<\/span><span data-contrast=\"none\">finance<\/span><span data-contrast=\"none\">\u00a0and\u00a0<\/span><span data-contrast=\"none\">banking<\/span><span data-contrast=\"none\">\u00a0sector<\/span><span data-contrast=\"none\">s<\/span><span data-contrast=\"none\">\u00a0ha<\/span><span data-contrast=\"none\">ve<\/span><span data-contrast=\"none\">\u00a0witnessed a huge wave of\u00a0<\/span><span data-contrast=\"none\">digital\u00a0<\/span><span data-contrast=\"none\">transformation<\/span><span data-contrast=\"none\">.<\/span><span data-contrast=\"none\">\u00a0<\/span><span data-contrast=\"none\">They<\/span><span data-contrast=\"none\">\u00a0have leveraged mobility as a platform for hassle free banking services and benefits.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Effective digital assurance services for mobile apps thus ensure seamless access to data<\/span><span data-contrast=\"none\">,\u00a0<\/span><span data-contrast=\"none\">loyal customers, and secure B2B transactions which in-turn provides omni-channel experience with emerging mobile technologies.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">The digital assurance solutions\u00a0<\/span><span data-contrast=\"none\">focus<\/span><span data-contrast=\"none\">\u00a0on satisfying the digital demands of the customer such as enhanced user experience, and ease-of-use.<\/span><span data-contrast=\"none\">\u00a0They ensure agility and lead to a well-organized methodology across business collaterals.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h4><b><span data-contrast=\"none\">Overcoming challenges\u00a0<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h4>\n<p><span data-contrast=\"none\">Banking in the digital age is all about customers getting the ultimate experience.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">To achieve this, one might consider overcoming\u00a0<\/span><span data-contrast=\"none\">a\u00a0<\/span><span data-contrast=\"none\">few of the challenges\u00a0<\/span><span data-contrast=\"none\">while<\/span><span data-contrast=\"none\">\u00a0implementing digital quality assurance in omni-channel banking<\/span><span data-contrast=\"none\">\u00a0such as<\/span><span data-contrast=\"none\">\u00a0<\/span><span data-contrast=\"none\">adhering to\u00a0<\/span><span data-contrast=\"none\">compliance with security\u00a0<\/span><span data-contrast=\"none\">standards, failed<\/span><span data-contrast=\"none\">\u00a0transactions in banking portals, and traceability.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">To overcome these challenges, it is imperative to have a well-defined\u00a0<\/span><a href=\"https:\/\/www.cigniti.com\/resource\/white-papers\/digital-assurance-testing-significance-developing-comprehensive-testing-strategy-digital-transformations\/?utm_source=blog&amp;utm_medium=hyperlink&amp;utm_campaign=whitepaper\"><span data-contrast=\"none\">digital quality assurance strategy<\/span><\/a><span data-contrast=\"none\">\u00a0with focus on end-to-end functionalities.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">An overall\u00a0<\/span><a href=\"https:\/\/www.cigniti.com\/services\/performance-testing\/?utm_source=blog&amp;utm_medium=hyperlink&amp;utm_campaign=PerformanceTesting\"><span data-contrast=\"none\">automated performance testing<\/span><\/a><span data-contrast=\"none\">\u00a0catering to all workflows that bridge the gap between requirements and implementation will foster agility.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">While ensuring customer experience across all channels such as mobile, web, and cloud, the banks must also guarantee safe transactions and safeguarding of customer\u2019s sensitive information across all touchpoints.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">An IT workforce with heightened ingenuity and adaptivity to rapidly evolving technology advancements in banking systems is required to satisfy millennial consumer\u2019s best-in-class digital experience expectations.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h4><b><span data-contrast=\"auto\">A few takeaways in the path of digital transformation<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h4>\n<p><span data-contrast=\"auto\">The role of digital quality assurance is very critical in the rapidly evolving banking industry. A few takeaways in the path of digital transformation are as follows \u2013\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Take all the parameters of digitalization into consider<\/span><span data-contrast=\"auto\">ation<\/span><span data-contrast=\"auto\">\u00a0and come up with a comprehensive digital assurance strategy.<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Consider automating end-to-end functionalities at the start of the project as and when the requirements are ready. They can be tweaked as and when the\u00a0<\/span><span data-contrast=\"auto\">features change.<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">Focus on omnichannel experience testing to validate end-to-end customer experience.<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" aria-setsize=\"-1\" data-aria-posinset=\"4\" data-aria-level=\"1\"><span data-contrast=\"auto\">Accelerate the usage of virtualization solutions and clearly define cloud testing strategies.<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Increase the overall test efficiency that will ultimately reduce costs.<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Adapt to new emerging technologies and consider having a Testing Center of Excellence (<\/span><span data-contrast=\"auto\">TCoE<\/span><span data-contrast=\"auto\">) to stay ahead of competition.<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">The banking and financial organizations are taking all\u00a0<\/span><span data-contrast=\"auto\">steps required to enhance their customer experience. To do so, they are looking at service providers to overhaul their delivery strategy and guarantee software quality to mitigate any financial damage.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h4><b><span data-contrast=\"auto\">Conclusion<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h4>\n<p><span data-contrast=\"auto\">The banking and financial companies have always been at the forefront while ad<\/span><span data-contrast=\"auto\">a<\/span><span data-contrast=\"auto\">pting to the changing technology trends. To extend end customer engagement across new channels and drive revenue growth, CIOs of banking and financial segments are largely shifting their priorities from maintenance to developing and implementing new systems inducing\u00a0<\/span><a href=\"https:\/\/www.cigniti.com\/services\/digital-assurance-testing\/?utm_source=blog&amp;utm_medium=hyperlink&amp;utm_campaign=DigitalAssurance\"><span data-contrast=\"none\">digital quality assurance<\/span><\/a><span data-contrast=\"auto\">\u00a0in every methodology.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Cigniti, with its experience of being the core banking Digital Transformation and testing partner for pioneering mobile-only banks in US &amp; UK, has vindicated its capabilities in areas such as omni-channel banking, retail banking, corporate banking, centralized banking, mortgages, cards and payment gateways.<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Cigniti\u2019s<\/span><span data-contrast=\"auto\">\u00a0value proposition across banking segments include core banking systems, digital\/omnichannel banking, payments, and lending &amp; mortgages.<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">It<\/span><span data-contrast=\"auto\">\u00a0owns key proprietary testing automation framework for banks that can be used across multiple applications and mobile devices with minimal rework<\/span><span data-contrast=\"auto\">\u00a0enabling test teams to deliver solutions quickly and realize greater ROI.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Connect with our\u00a0<\/span><a href=\"https:\/\/www.cigniti.com\/industries\/banking\/?utm_source=blog&amp;utm_medium=hyperlink&amp;utm_campaign=banking\"><span data-contrast=\"none\">banking services testing<\/span><\/a><span data-contrast=\"auto\">\u00a0experts and schedule a discussion regarding how we can help you deliver the best-in-class application to your users.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>With sudden spurt in the usage of digital banking applications worldwide, it is imperative for banking enterprises to leverage digital quality assurance solutions and ensure their net banking and mobile applications are digitalized.\u00a0 According to\u00a0Jeff Casey, Sr. Research Director\u00a0covering the banking and financial technology industries within\u00a0Gartner&#8217;s Financial Services Research and Advisory team, \u201cWith a better [&hellip;]<\/p>\n","protected":false},"author":20,"featured_media":15312,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[732],"tags":[275,1031,2606,1033,3464,3463,1036,277,181,576,2102,2203,575,279,2122,1168],"ppma_author":[3727],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The role of digital quality assurance in a rapidly evolving banking industry<\/title>\n<meta name=\"description\" content=\"With sudden spurt in the usage of digital banking applications worldwide, it is imperative for banking enterprises to leverage digital quality assurance solutions and ensure their net banking and mobile applications are digitalized.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.cigniti.com\/blog\/digital-quality-assurance-banking-industry\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The role of digital quality assurance in a rapidly evolving banking industry\" \/>\n<meta property=\"og:description\" content=\"With sudden spurt in the usage of digital banking applications worldwide, it is imperative for banking enterprises to leverage digital quality assurance solutions and ensure their net banking and mobile applications are digitalized. 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