{"id":15159,"date":"2021-01-22T19:17:58","date_gmt":"2021-01-22T13:47:58","guid":{"rendered":"https:\/\/cigniti.com\/blog\/?p=15159"},"modified":"2021-01-22T19:17:58","modified_gmt":"2021-01-22T13:47:58","slug":"performance-engineering-retail-testing","status":"publish","type":"post","link":"https:\/\/www.cigniti.com\/blog\/performance-engineering-retail-testing\/","title":{"rendered":"Overcome your challenges of Retail Software Testing with Performance Engineering"},"content":{"rendered":"
COVID-19 and d<\/span>igitalization\u00a0<\/span>have had a widesp<\/span>read\u00a0<\/span>impact on businesses\u00a0<\/span>across every sector of the economy<\/span>. The\u00a0<\/span>retail<\/span>\u00a0<\/span>i<\/span>ndustry\u00a0<\/span>too,\u00a0<\/span>segmented by Products and Distribution Channels<\/span>,<\/span>\u00a0has been witnessing dramatic changes in the past year.\u00a0<\/span>Organizations need to provide the best retail experience to their\u00a0<\/span>customers across channels,\u00a0<\/span>whether Industrial and Automotive, Electronic and Household Appliances, Pharmaceuticals, or\u00a0<\/span>via\u00a0<\/span>the Hypermarkets and Specialty Stores.<\/span>\u00a0<\/span><\/p>\n However, w<\/span>ith customers\u00a0<\/span>preference\u00a0<\/span>shift<\/span>ing\u00a0<\/span>towards online shopping during the pandemic days\u00a0<\/span>as they\u00a0<\/span>didn\u2019t want to venture outside<\/span>,<\/span>\u00a0and\u00a0<\/span>rather\u00a0<\/span>b<\/span>uying\u00a0<\/span>merchandise from the safety and comfort of their homes<\/span>, online retail has seen a sharp growth<\/span>.<\/span>\u00a0<\/span><\/p>\n Per a report,\u00a0<\/span><\/i><\/b>\u201cT<\/span><\/i><\/b>he\u00a0<\/span><\/i><\/b>U.S. Commerce Department figures show online retail sales are growing at an annual clip of 10 to 15 percent<\/span><\/i><\/b>.<\/span><\/i><\/b>\u00a0<\/span><\/i><\/b>Consumers want reliable information, an efficient process, and guaranteed satisfaction if the item purchased online does not meet expectation.\u00a0<\/span><\/i><\/b>As long as<\/span><\/i><\/b>\u00a0those expectations are satisfied, online consumption of other goods and services in the economy \u2013 be it groceries, prepared meals, medicine, personal or business services, and the like \u2013 will continue to expand.\u201d<\/span><\/i><\/b>\u00a0<\/span><\/p>\n No wonder investments in retail management software have been growing by leaps and bounds<\/span>!<\/span>\u00a0<\/span><\/p>\n A<\/span>\u00a0software suite is meant to deliver a seamless and stable omnichannel experience to buyers at the front-end while processing large transactions at the back-end. A retail management software may comprise CRM apps, Point of Sale systems (POS), data warehousing systems, e-commerce portal, and a supply chain management system, among others. However, to stay competitive and profitable, every retail store or conglomerate having an online arm should ensure\u00a0<\/span>that\u00a0<\/span>its software\u00a0<\/span>is giving the best performance and there are no hiccups in the\u00a0<\/span>function<\/span>ality of their app<\/span>s<\/span>. Testing the software for\u00a0<\/span>r<\/span>etail\u00a0<\/span>management therefore is<\/span>\u00a0<\/span><\/b>an important requirement to address common performance-related challenges<\/span>\u00a0and provide assured experience to customers<\/span>.\u00a0<\/span>\u00a0<\/span><\/p>\n Common challenges faced by retailers<\/span><\/b>\u00a0<\/span><\/b>\u00a0<\/span><\/p>\n Any e-commerce application may face a slew of challenges such as:<\/span>\u00a0<\/span><\/p>\n Addressing performance-related challenges of a retail software<\/span><\/b>\u00a0<\/span><\/p>\n Establishing a performance first culture and an access to proactive & on-demand performance engineering<\/span>,\u00a0<\/span>cloud-enabled labs for testing Compatibility, Mobile, & Security<\/span>\u00a0and performance\u00a0<\/span>testing services for the software and applications\u00a0<\/span>can\u00a0<\/span>help\u00a0<\/span>identify the inherent glitches in the software and ensure seamless performance for the customer across channels.\u00a0<\/span>This will eventually lead to\u00a0<\/span>improve<\/span>d<\/span>\u00a0UX, sales, & profitability<\/span>.<\/span>\u00a0<\/span>\u00a0<\/span><\/p>\n By implementing\u00a0<\/span>a robust\u00a0<\/span>retail testing strategy<\/span><\/a>,<\/span>\u00a0<\/span>quality\u00a0<\/span>performance engineering<\/span><\/a>\u00a0<\/span>practices,\u00a0<\/span>and\u00a0<\/span>end-to-end\u00a0<\/span>software testing services<\/span><\/a>,<\/span>\u00a0<\/span>retailers\u00a0<\/span>can\u00a0<\/span>resolve the myriad challenges associated with any retail management software in terms of scalability, security, integration, customization, and usability, thereby providing the best experience.<\/span>\u00a0This makes testing all the areas a critical requirement.<\/span>\u00a0<\/span><\/p>\n Conclusion<\/span><\/b>\u00a0<\/span><\/p>\n Retail management software is critical to keep the e-commerce flag flying and deliver the best customer experiences. However, validating its performance and expected outcomes requires the software to\u00a0<\/span>be subjected to retail software testing. It may involve leveraging the\u00a0<\/span>QA automation services<\/span><\/a>\u00a0to test if various features<\/span>\u00a0of the software work as expected and the customers receive an omnichannel experience.\u00a0<\/span>\u00a0<\/span><\/p>\n Cigniti\u2019s compelling retail solutions enable businesses to align better with their end-user needs. From Food to Fashion to Ecommerce, we have worked with top players in the industry on\u00a0<\/span>Digital Quality Engineering<\/span><\/a>\u00a0for Retail Industry. Our comprehensive service span across the entire retail & digital commerce ecosystem.\u00a0<\/span>Leveraging a Retail and Digital Test Center of Excellence (TCoE) and Domain Competency Group (DCG), Cigniti has created ready-to-use Enterprise Test Accelerators and solutions across different platforms in the retail domain. These accelerators act as enablers and reduce testing efforts by over 70%.<\/span>\u00a0<\/span><\/p>\n Cigniti\u2019s<\/span>\u00a0experience in\u00a0<\/span>Retail Testing<\/span>\u00a0has enabled multi-channel retailers transform their businesses through a quality-optimized, results-driven strategy, leveraging an unbiased quality engineering approach, customized retail testing frameworks & solutions, and a strong domain expertise.\u00a0<\/span>\u00a0<\/span><\/p>\n Our end-to-end testing processes for retail industry assist individual & large chain retailers in assuring quality across their enterprise apps & support their initiatives of enterprise re-platform\/upgrade\/migration\/set-up of complex integration between latest CRM, OMS, WMS, Cloud, Mobile, & Web apps.<\/span>\u00a0<\/span><\/p>\n\n
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