As enterprises are becoming more consumer-focused, they are formulating strategies that takes care of the needs of their customers. The businesses today are centering their attention on delivering maximum user satisfaction. In the time when quality weighs above everything else, businesses need to ensure that they live up to the benchmarks set by their customers. With this shift toward customer-driven strategies and goals, enterprises are embarking on an evolutionary journey in which they are mending their ways of product development and service delivery.<\/p>\n
Having realized the criticality of integrating quality assurance within a software or product\u2019s development lifecycle, the customer-facing enterprises are making testing and QA their priority. However, the journey to QA transformation has its own pitfalls and roadblocks. As per a recent Forrester Research, an overwhelming 97 per cent of executives surveyed admit that \u2018customer experience\u2019 is critical to the success of their enterprise. News and research reports on these lines are undeniably creating anxiety around rapid technology upgrades, highlighting the need for building Quality with speed.<\/p>\n
Enterprises are inclining towards QA Transformation or Test Transformation to redefine their quality and testing goals to align them effectively with the business objectives. It implies that a set of processes and methodologies will be defined on the basis of the business objectives and eventually derive tangible returns and ensure constant enhancements.<\/p>\n
The Need for a Testing Practice Centre of Excellence<\/strong><\/p>\n Testing Practice Centre of Excellence (TPCoE) has been considered amongst the most prominent trends in the software testing space. Though it has been around for some time, it is predicted by experts that it will continue to rule the space even in the coming future. TPCoE brings with it defined processes, methodologies, frameworks, dashboards, and workflow models, that, when implemented, will instill change and transformation across the enterprise.<\/p>\n For instance, if the organization decides to take the Agile Transformation approach, there will be an obvious change in the way each function would be required to operate and collaborate horizontally and vertically. The underlying idea is to –<\/p>\n The\u202fPeople\u202fAngle<\/strong><\/p>\n Technology will definitely dominate the overall process, but it is critical to focus on the\u202fhuman\u202felement while taking up the transformation journey. It is evident that if technology overrides the\u202fpeople\u202faspect, the entire QA transformation objectives will go for a toss.<\/p>\n With the trending digital technologies and need for Digital Transformation, the perspective of enterprises is getting much more user-centric. This has redefined the way QA Transformation process is being perceived and strategized. Let us consider some essential principles of QA Transformation, which can also be considered as a practical approach towards implementing the same in a global enterprise.<\/p>\n QA transformation cannot be viewed in isolation, as the idea of transformation and quality is for the entire organization. Developing a pathway is essential to make the investments worthwhile and eventually derive higher ROI.<\/p>\n This further offers scope for remodeling the strategy and processes for transformation. For instance, the top management will be able to decide whether DevOps is the right approach for the business or if Agile is required for sustainable growth.<\/p>\n Our take<\/strong><\/p>\n QA transformation requires a three-factor change including people, processes, and technology and tools. By making QA omnipresent in an SDLC, enterprises can guarantee quality releases at a faster pace with significant decrease in post-production defects.<\/p>\n Cigniti has been working with enterprises to successfully implement QA Transformation across various functions, and also garner higher ROI. Our\u202fAdvisory and Transformation Services<\/a>\u202fenable organizations to understand and streamline their focus on QA \u2013 people, tools, and infrastructure across the delivery lifecycle. Cigniti\u2019s Transformation Services are structured to help clients embark on their QA transformation journey<\/a> with effective metrics driven QA practice.<\/p>\n","protected":false},"excerpt":{"rendered":" As enterprises are becoming more consumer-focused, they are formulating strategies that takes care of the needs of their customers. The businesses today are centering their attention on delivering maximum user satisfaction. In the time when quality weighs above everything else, businesses need to ensure that they live up to the benchmarks set by their customers. […]<\/p>\n","protected":false},"author":20,"featured_media":14196,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[731,2727,86],"tags":[2843,2842,1036,2296,2844,167,1404,2841,2840,4223,4222],"ppma_author":[3727],"yoast_head":"\n\n
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