{"id":1408,"date":"2019-11-21T06:15:40","date_gmt":"2019-11-21T00:45:40","guid":{"rendered":"https:\/\/cigniti.com\/blog\/?p=1408"},"modified":"2022-11-25T17:20:37","modified_gmt":"2022-11-25T11:50:37","slug":"how-software-quality-engineering-can-help-airlines-stay-successful","status":"publish","type":"post","link":"https:\/\/www.cigniti.com\/blog\/how-software-quality-engineering-can-help-airlines-stay-successful\/","title":{"rendered":"How Quality Engineering helps Airlines stay successful"},"content":{"rendered":"<p><span data-contrast=\"none\">A robust software quality testing approach is crucial for businesses across all industries. For instance, in the aviation industry, we have airlines upgrading mobile applications in order to better connect with their passengers. Technology is creating revolutionary paths, no matter the business, leading to several interdependencies and immediate results. For this reason alone, it is crucial to implement strong software testing strategies.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:300,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Airlines have a complex and overlying network of systems in order to perform various functions,<\/span><span data-contrast=\"none\">\u00a0<\/span><span data-contrast=\"none\">a few of which are:<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:300,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n<ul style=\"list-style:disc;padding-left:40px;\">\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Running of flight tickets<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:360}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"none\">Boarding of passengers<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"none\">Scheduling of crews<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:360}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"none\">The operation of flights<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:360}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"none\">Maintaining and updating information on digital platforms<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:360}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"none\">Owing to this overlap, even short outages that cause the airline to be crippled from a technological standpoint can result in utter mayhem in the airlines process. Bad system designs can make fixing real-time issues a living nightmare and affect various channels of business. Even a tiny software glitch that prevents kiosk check-in<\/span><span data-contrast=\"none\">\u00a0<\/span><span data-contrast=\"none\">can result in a domino effect. When flights do not take-off as per schedule, there is no space on the runway for other expected incoming flights. Hence, it is crucial to invest in a significant amount for the software testing and software quality engineering of airline systems.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:300,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Some may argue that a stoppage of power supply does not qualify as a software quality issue. What can one do, if for example, a computer is turned off due to zero power supply? The answer is to keep the computer running by kicking on the uninterruptible power supply, until the main power returns.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:300,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">How can one be sure that the UPS will function precisely when required most? By monitoring it with the UPS software, of course; thereby ultimately making the core issue a software-related one.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:300,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n<p aria-level=\"3\"><b><span data-contrast=\"none\">8 Reasons How Software Quality Engineering Helps Airlines<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:40,&quot;335559739&quot;:495,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n<p aria-level=\"3\"><span data-contrast=\"none\">The following 8\u202freasons state why there is an increasing necessity for strategic implementation of integrated\u202f<\/span><a href=\"https:\/\/www.cigniti.com\/quality-engineering\/\"><span data-contrast=\"none\">Software Quality Engineering<\/span><\/a><span data-contrast=\"none\">\u202fin the airlines industry.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:40,&quot;335559739&quot;:495,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n<ol>\n<li data-leveltext=\"%1.\" data-font=\"\" data-listid=\"2\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">The airlines industry is moving towards investing in smart systems so as to deliver accurate information. The Internet of things (IoT) will enable an easier \u2018way-finding\u2019<\/span><span data-contrast=\"none\">\u00a0<\/span><span data-contrast=\"none\">or knowing when exactly to arrive at a said location \u2013 for example, the boarding gate. Passengers will leverage technology and be able to track their luggage. Availability of such information saves valuable time.<\/span><\/li>\n<li data-leveltext=\"%1.\" data-font=\"\" data-listid=\"2\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">The airlines are planning\u00a0<\/span><span data-contrast=\"none\">to make<\/span><span data-contrast=\"none\">\u00a0mobile apps the go-to technology for self-service or customer service. Booking and shopping are set to be transformed with \u201csmart\u201d retail outlets, thereby opening several lifestyle possibilities.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:360}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"%1.\" data-font=\"\" data-listid=\"2\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Customers are looking for innovation to make their travel as trouble-free as possible. Not just mobile phones, but airlines are also looking to send basic booking and boarding updates, as well as weather and currency information, via smart-watches. Once again, this is aimed to save time and enhance the customer experience of flying with an airline.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:360}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"%1.\" data-font=\"\" data-listid=\"2\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Airlines will also be further leveraging automated analytics. At present, this concept is widely used for the automated pricing feature for airline seats. It still remains more of an ad-hoc concept at present, but that is set to soon change. Going forward, automated analytics will become firmly embedded in the software network that is part of the airlines industry.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:360}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"%1.\" data-font=\"\" data-listid=\"2\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Technology is making aircraft smarter, and the concept of connected aircraft is looking to be implemented. A connected aircraft helps monitor and determine the health of critical avionic systems.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:360}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"%1.\" data-font=\"\" data-listid=\"2\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">The passenger journey stage is said to benefit most from IoT technologies \u2013\u202f<\/span><a href=\"https:\/\/www.ge.com\/digital\/press-releases\/how-airlines-are-tapping-internet-things\"><span data-contrast=\"none\">42% of airlines say it is the top priority and 56% say it is in their top three<\/span><\/a><span data-contrast=\"none\">. A complete automation of the check-in process ensures that passengers simply receive a ready-to-print boarding pass via email.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:360}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"%1.\" data-font=\"\" data-listid=\"2\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">The airline industry is beginning to view cyber security much more as a business<\/span><span data-contrast=\"none\">&#8211;<\/span><span data-contrast=\"none\">related risk. Hence, there are plans\u00a0<\/span><span data-contrast=\"none\">to<\/span><span data-contrast=\"none\">\u00a0adopt other initiatives around cyber security over the consecutive few years, such as software development, incident response, and intelligence and analytics.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:360}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"%1.\" data-font=\"\" data-listid=\"2\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Airlines are looking to further utilize the following components (among others) as part of its core technology strategy:<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:360}\">\u00a0<\/span><\/li>\n<\/ol>\n<ul style=\"list-style:disc;padding-left:40px;\">\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"4\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Enhanced levels of regulatory compliance<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:360}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"4\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"none\">E-commerce<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:360}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"4\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"none\">Agile technologies<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:360}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"4\" aria-setsize=\"-1\" data-aria-posinset=\"4\" data-aria-level=\"1\"><span data-contrast=\"none\">Software as a Service (SaaS)<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:360}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"4\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Geographically distributed services<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:360}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"4\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"none\">These factors have made software testing essential to duty, highly complex and time-consuming, an activity.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:360}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"none\">Digital trends thus make it imperative for the airline industry to leverage technology to the maximum. With this digital transformation, the airline industry is now moving to a new era, in terms of operational activities and provision of customer service.\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:300,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"none\">To Conclude<\/span><\/b><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:300,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Airlines are more inclined to partner with independent software testing firms that can help improve the quality of their services and also strengthen their domain expertise.\u00a0<\/span><span data-contrast=\"none\">All the above eight reasons<\/span><span data-contrast=\"none\">\u00a0point to\u202f<\/span><b><span data-contrast=\"none\">software<\/span><\/b><span data-contrast=\"none\">\u202f<\/span><b><span data-contrast=\"none\">testing<\/span><\/b><span data-contrast=\"none\">\u202fbeing the key factor in ensuring the smooth operation of all systems and networks.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:300,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Independent quality software testing practices that offer an array of software testing services are hence, vital for the uninterrupted functioning of the systems. Technology could evolve to be invulnerable, and still\u202f<\/span><a href=\"http:\/\/www.wsj.com\/articles\/delta-air-lines-says-computers-down-everywhere-1470647527\"><span data-contrast=\"none\">a possum may end up chewing the power cable again<\/span><\/a><span data-contrast=\"none\">! The only solution, really, is to ensure that quality software testing practices are rigorously followed!<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:300,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Cigniti\u2019s\u00a0<\/span><a href=\"https:\/\/www.cigniti.com\/airlines\/?utm_source=blog&amp;utm_medium=hyperlink\"><span data-contrast=\"none\">Airline TCoE<\/span><\/a><span data-contrast=\"none\">\u00a0is backed by an experienced staff having deep-domain expertise in managing several advanced airline IT solutions such as new generation Airlines Passenger solutions, Airlines Revenue Accounting, Airlines booking, ecommerce website, and Mobile Apps for different platforms, and more. Testing process and phases vary by development methodologies.\u00a0Cigniti\u00a0has a process that can be customized as per the requirements, irrespective of the methodology being used.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:300,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Get\u00a0Cigniti\u00a0onboard your flight to the digital future.\u00a0<\/span><a href=\"https:\/\/www.cigniti.com\/contact-us\/\"><span data-contrast=\"none\">Connect<\/span><\/a><span data-contrast=\"none\">\u00a0with us now<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:300,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>A robust software quality testing approach is crucial for businesses across all industries. For instance, in the aviation industry, we have airlines upgrading mobile applications in order to better connect with their passengers. Technology is creating revolutionary paths, no matter the business, leading to several interdependencies and immediate results. For this reason alone, it is [&hellip;]<\/p>\n","protected":false},"author":20,"featured_media":14302,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[731,2861,2093],"tags":[454,2092,453,451,452,450,338],"ppma_author":[3727],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How Quality Engineering Help Airlines Stay Successful<\/title>\n<meta name=\"description\" content=\"Digital trends make it imperative for the airline industry to leverage technology to the maximum. 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