{"id":12639,"date":"2018-06-14T18:53:07","date_gmt":"2018-06-14T13:23:07","guid":{"rendered":"https:\/\/cigniti.com\/blog\/?p=12639"},"modified":"2019-02-28T17:34:11","modified_gmt":"2019-02-28T12:04:11","slug":"test-automation-make-digital-payments-more-customer-friendly","status":"publish","type":"post","link":"https:\/\/www.cigniti.com\/blog\/test-automation-make-digital-payments-more-customer-friendly\/","title":{"rendered":"How can Test Automation make Digital Payments more customer friendly?"},"content":{"rendered":"
A research report states that \u2018The Global Payment Security market is anticipated to witness an impressive growth rate during the forecast period. Payment Security market is expected to grow impressively with a CAGR of 17% during 2017-2022.\u2019 Reference to the Security issues, the report mentions, \u2018Rising incidences of identity theft and online fraud had led the customers to feel cautious about giving out their personal data and credit card information online.\u2019 Digital Payments process still needs to evolve and polish a lot of factors. How can the process of Digital Payments get more approachable and acceptable for the end users? Test Automation<\/a> has a major role to play.<\/p>\n With Digital Transformation initiatives on the rise, Digital payment systems are growing in significance. Smooth and secure payment systems will make the economy grow and ensure value for both the customers and the suppliers. Hence, preventive measures are being considered to counter any insecurities and fraudsters within the gamut of digital transactions.<\/p>\n Digital payments indicate a whole range of different instruments and ways to make virtual payments. It is practically an electronic medium and mode of transaction, where the transaction process doesn\u2019t rely on written authorization such as signed checks or money orders. With Digital payments, there is a payment gateway where the transfer value is determined and processed. The payments happen through a front-facing user interface, which has to serve seamlessly and ensure secure processing of digital funds.<\/p>\n Applications and payment gateways play a critical role in ensuring that the transactions are secure and the customer experience is well established. Performance, functionality, and security are some of the key aspects to consider for facilitating seamless online payments. For instance, across a shopping application you have pushed your selected products in the cart and are about to make the payment, and the \u2018card registration\u2019 process collapses. Imagine the disappointment and the frustration any user might face.<\/p>\n Moreover, this will directly impact the business and the overall recall for the brand. Software Testing and Assurance will help enterprises and application developers to ensure that the payment gateway and the user interface functions smoothly, giving no scope for disruptions. Even in the software testing phase, there is tremendous scope for Test Automation, which will help bring speed and accuracy to the testing activity.<\/p>\n At the same time it will reduce the efforts and maximize the test coverage for the application under test. When it comes to Digital payment systems, Test Automation is business critical, as any security flaw in the overall structure can result in loss of sensitive data and financial losses.<\/p>\n A Report by Herald Keeper enlists how the concept of Digital Payments is getting popular across the globe. The report states \u2018APAC region is growing considerably and expected to contribute significantly in the growth of global payment security market. APAC region countries such as India, China and Japan have shown a remarkable growth in E-Commerce domain. India is successfully changing the way people transact and become home to estimated 3,000 e-commerce hubs, and more than 1,200 rural hubs, 390 export hubs and 2,000 import hubs. The rising demand of e-commerce services has been boosting the growth of payment security market due to the implementations of Europay Mastercard and Visa (EMV).\u2019<\/p>\n Transactions happen through cards as well as smart devices such as a smartwatch or most of the times via your mobile devices. It is critical that the user interface or specifically the application at hand remains simple and accessible all the time. Automation of tests is needed to repeatedly confirm that a particular action results in the expected outcome. The performance needs to be tested under varying network conditions and across different device configurations as well.<\/p>\n Security is another critical factor that teams are struggling with when it comes to online payment systems. There have been issues and breaches in the past around this area, which has triggered the scare. Hence, security concerns around online transactions are kind of obstructing the growth and popularity of online payments. Incorporating Test Automation within the Security Testing strategy<\/a> is an absolute \u2018must\u2019. Only security of the overall system will ensure growth and popularity of the online transactions.<\/p>\nDigital Payments and it\u2019s growing popularity<\/h2>\n
How can Test Automation bring value to customers in the Digital Payment process?<\/h2>\n
Test Automation and the dynamics of Digital Payment systems<\/h2>\n