Understanding the customer’s digital experience Srinivas Bhimavarapu2021-11-19T17:04:50+05:30Forrester defines digital experience platforms as “software to manage, deliver, and optimize experiences consistently across every digital touchpoint.” According to a survey conducted by Forrester in Q3 2021 on Digital Platform Experiences, Salesforce was named as a leader in “The Forrester Wave” Report. The key statement in the report says, “Compared with other vendors we evaluated, Salesforce shows [...] FacebookTwitterLinkedInEmail August 9, 2021 Read more...