Design thinking gained importance and popularity over the years due to several factors and shifts in the business landscape. As markets became more competitive and saturated, businesses recognized the need to differentiate themselves by offering products and services that truly address customer needs. Design thinking’s emphasis on understanding and [...]
A study by Harvard Business Review found that almost 73% of shoppers utilize multiple channels during their shopping journey, with only 7% being online-only shoppers and 20% being store-only shoppers. As the holiday season approaches and major sales events like Black Friday loom, retailers face the daunting task of managing [...]
Chat Generative Pre-Trained Transformer (ChatGPT) is a pre-trained AI bot that can chat with you and generate relevant natural language text in response to your input text. The most impressive aspect of this software is that it promptly provides clear and concise information. Financial institutions, payment gateways, and processors securely [...]
User experience (UX) design significantly grows your business and generates more revenue. Organizations across industries are adopting modern design sensibilities that help in client and user retention, increase customer experience and loyalty, and boost business revenue. According to a McKinsey report, organizations that apply UX design best practices with well-targeted [...]
In this era where Digital Transformation is happening at warp speed, people from every walk of life are turning into digital experts. While the benefits of engaging in a digital transformation are obvious and unending, it is not without challenges – and CIOs face the majority of them. As digital [...]
