Enabling digital transformation with next-gen testing IP

“Digital transformation is not just about technology; it is about reimagining your company. It is the necessary but challenging journey of operating digital-first with the speed and nimbleness to change or introduce new products and experiences rapidly, exploit technology to create lean operations, and free people to do more complex tasks that create value.” 

– Forrester 

Digital transformation goes way beyond simply investing in digital technologies. It is about achieving an optimal balance between strategy and technology. Achieving this equilibrium between digital technologies and digital strategy is one of the biggest barriers to digital transformation that enterprises face, leading to failure. 

There are four main areas of digital transformation – business process, business model, domain, and cultural/organizational. Although most organizations focus on transforming business processes into digital-driven, they seldom pay attention to other three areas. 

Having a digital transformation enabler in the form of next-gen testing IP can allow organizations to take a holistic view at their enterprise digital transformation efforts and achieve tremendous success in their digital initiatives. 

In this blog, we will discuss the main challenges of the enterprises attempting to realize digital transformation. At the same time, we will talk about how different components of BlueSwan^TM – Cigniti’s next-generation proprietary software testing platform – can help overcome those challenges and achieve maximum ROI. 

Challenge 1: Inefficient test automation 

Quality assurance undoubtedly has become an integral part of a digital business transformation process. To reduce the time to market, enterprises look to adopt test automation for their QA processes. However, they often fall prey to the vicious cycle of automating everything with too many test cases. Ultimately, the test automation fails to serve its purpose, causing the organization to go back to manual testing processes. 

Solution: Velocita – Test Automation Accelerator 

Velocita is a Test Automation Accelerator for desktop, web, mobile, COTS, ERP, and Digital Applications. It ensures that Test automation offers assured return on investment while reducing the time to market of business applications with increased quality. 

It comprises digital accelerators for 200+ latest browsers, versions, and platforms to guarantee that your mobile and web applications offer a consistent and pleasant experience across all the combinations to the users. 

Velocita has thousands of pre-built test scripts and reusable test assets for every industry domain, and contributes to the development of a robust, customized, tool-agnostic test automation framework. 

Challenge 2: Lack of quality management processes 

Despite having the understanding of the importance of QA in digital-driven enterprises, most organizations lack a formal QA process. As a result, the QA processes are not streamlined, there is no ownership of quality, and the end product released does not meet the quality standards. 

Solution: Verita – Quality Engineering platform and dashboard 

Verita is a Quality Management dashboard platform that offers end-to-end visibility into the quality of an application. 

Verita is a role-based system, catering to the reporting needs of diverse stakeholders inside the enterprise by integrating with the enterprise application life-cycle management tools. Verita comes with the ability to analyze data and provide insights from a descriptive, diagnostic, predictive, and prescriptive standpoint. 

The platform collects data based on various metrics for service delivery management – release readiness, cost, application status, test coverage, among others – and for cost & quality management – agility, compliance, SLAs, cost, velocity, quality, value, and risk. It facilitates a shift-left approach and supports improvement of quality. 

It leverages the gathered data to spot trends, identify opportunities, and support informed decision-making. It offers insights related to ‘what happened’, ‘why did it happen’, ‘what will happen’ and ‘what should be done’. These insights are then processes for human inputs and based on the feedback and action, the platform establishes a formal QA process that is well-suited for an enterprise’s needs. 

Challenge 3: Lack of right skills and involvement of high costs for migrating to modern infrastructure 

In an attempt to accelerate digital transformation, several organizations are looking to modernize their legacy infrastructure. However, data migration poses as a major hurdle in the process. As organizations migrate hundreds of legacy and existing test scripts, there is often a threat of losing critical data during migration. This is why, it is important that test asset migration is performed by experts who have the apt skills. Otherwise, the migration becomes a lengthy and expensive affair. 

Solution: Cesta – Integrated Test Asset Migration Platform 

Cesta is world’s first integrated test asset Migration platform that consists of all the necessary tools to migrate test assets from legacy infrastructure. 

With Cesta, enterprises can achieve 15x faster migration that is 10x more cost efficient at 90% less efforts. It follows a standard step-by-step process of Discovery, Planning, Migration, and Validation to yield modernized test automation assets to the organizations without any loss of data. 

Challenge 4: Complex testing landscape 

Although DevOps and Agile have started to become mainstream, organizations are still following different software development methodologies including waterfall, Agile, and hybrid models. The presence of multiple tools, high costs of QA, tight release deadlines, and absence of formal QA processes can make testing a complex landscape. 

Solution: Praxia – Process Accelerator Platform 

Praxia is a Process accelerator platform that transforms testing practices by assessing processes, practices, tools, skills, and risks of an enterprise’s testing landscape. By implementing 5 of Cigniti’s IP frameworks, Praxia helps accelerate the digital transformation journey of an enterprise. 

Combined with a Process Asset Library (PAL) that has over 400 proven artifacts and the right processes & tools, Praxia enables the establishment of a Quality Management System with formal methods, processes, standards, guidelines, checklists, and templates. 

Enterprises are able to save between 50% – 80% of effort in establishing and standardizing a Quality Management System (QMS) by leveraging Cigniti’s PAL and Praxia platform. 

Challenge 5: Inability to meet the growing customer expectations 

The ever-evolving customer expectations, rapidly transforming market dynamics, and fast-changing user demands make it difficult for organizations to effectively compete and position themselves as capable to serve them in the best way. Inability to satisfy the customer expectations cause a highly negative impact on the brand image and ultimately on the revenue. 

Solution: CESA- Cigniti Enterprise Sentiment Analyzer 

CESA performs the vital activity of monitoring the differences in the perception of an app or a product from the standpoint of customers as well as competitors. By finding the overall sentiment and categorizing it into positive, neutral, or negative, CESA offers business and operational intelligence to an organization and supports better decision making through sentiment categorization and segregation. 

With the help of CESA and its peer comparison & business impact dashboards, an organization can maximize their customers’ satisfaction by optimizing the products or services, gain a significant competitive advantage, revitalize their brand, and drive effective business decisions. 

Challenge 6: Difficulty in implementing modern software development & testing methodologies 

Enterprises are finding it difficult to adopt agile methodologies and implement end-to-end testing across all enterprise systems. Consequently, they are unable to reap the benefits of accelerated time-to-market and higher ROI from Agile implementation. 

Solution: Prudentia – Model-based Testing Tool 

Prudentia is Cigniti’s model-based testing tool that automatically generates software testing procedures using models of systems requirements and behavior. It leverages Cigniti’s globally–patented algorithm to generate intelligent test scenarios. 

By providing the right test scenarios, Prudentia maximizes test coverage for an enterprise and drives down the maintenance costs for the test cases. All in all, enterprises are able to benefit from a standardized and effective test process. 

To sum up 

BlueSwan^TM offers holistic solutions to enterprise digital transformation challenges, ensures committed ROI, and reduces up to 90% of the test efforts. 

To get a first-hand view of how BlueSwan^TM works, join us for our upcoming webinar on “Delivering business outcomes in Digital Transformation initiatives leveraging Testing IP” on Aug 13th. Register to save your spot.