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Enhancing Customer Service with Generative AI in Core Banking Systems

Enhancing Customer Service with Generative AI in Core Banking Systems

Vishnu Vardhan Vankayala2023-12-11T17:20:42+05:30

Customer services now constitute one of the key distinguishing factors of banks in an ever-changing environment. With increasing customer requirements, banks must adopt and incorporate novel technological methods to provide customized services. A very promising technology in this regard is generative AI. Generative AI in core banking systems will [...]

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December 11, 2023
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From Core to Coreless: A Paradigm Shift in Banking

From Core to Coreless: A Paradigm Shift in Banking

Vishnu Vardhan Vankayala2023-08-29T17:07:23+05:30

In the ever-evolving world of banking technology, the traditional core banking systems have long been the backbone of financial institutions. However, the limitations and challenges associated with these systems have paved the way for a paradigm shift towards coreless banking. Let us delve into the concept of coreless banking [...]

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August 28, 2023
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5 Untapped Potential Areas of Open Banking

5 Untapped Potential Areas of Open Banking

Vishnu Vardhan Vankayala2023-04-17T18:15:31+05:30

Once upon a time, in a world of traditional banking, a young entrepreneur named Richa had an innovative idea for a new financial service offering. However, she realized that her idea was only possible if she could access financial data from various banks in real time. Frustrated by the [...]

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April 17, 2023
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The Need and Impact of Digital Banking Units

The Need and Impact of Digital Banking Units

Vishnu Vardhan Vankayala2022-06-06T18:34:03+05:30

Digital banking involves the digitization of all traditional banking products, processes, and activities to serve customers through online channels. Banking that is done through the digital platform without any paperwork like account opening forms, cheques, pay-in slips, and so on is referred to as digital banking. It relies on high-level process [...]

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June 6, 2022
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Accelerate Digital Transformation by Migrating Core Banking to the Cloud

Vishnu Vardhan Vankayala2022-03-31T19:42:30+05:30

Core (Centralized Online Real-time Exchange) Banking is a system that enables a group of bank’s branches to perform transactions between accounts in different branches and share the data in real time. According to Gartner, “a core banking system is a back-end system that processes daily banking transactions and posts updates [...]

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March 31, 2022
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Machine Learning: The Need of the Hour for Banks

Machine Learning: The Need of the Hour for Banks

Vishnu Vardhan Vankayala2022-02-17T20:50:03+05:30

Banks have been frontrunners in adopting new technological innovations for the past couple of decades and have taken advantage of everything technology has to offer.   Indian-born British inventor John Adrian Shepherd-Barron was inspired by chocolate vending machines and hit upon the idea “if vending machines could dispense chocolates, why couldn’t [...]

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February 17, 2022
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  • Industries
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      • Agile Testing
      • Test Data Management
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      • DevOps Transformation
      • Testing Center of Excellence
      • Test Advisory & Transformation Services
    • Engagement Models
      • Build Operate Transfer (BOT) Model
  • Digital Engineering Services
    • Advisory
      • Programmatic Innovation
      • Agile Transformation
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      • Robotic Process Automation (RPA)
      • Cognitive Automation
      • Hyper Automation
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      • FinOps
  • IP & Innovation-Platforms
    • BlueSwan
      • Verita – Quality Engineering Dashboard
      • iNSta – Intelligent Scriptless Test Automation
      • Incight – App Experience Analyzer Tool
      • CLAP – Cloud Migration Assurance Platform
      • MAP – Model Assurance Platform
      • Velocita – Test Automation Accelerators
      • Praxia – Process Accelerator
      • Cesta – Integrated Migration Solutions
    • ZastraTM
      • Zastra.ai – Active Learning Driven Annotation Platform
      • COVAID-20
    • Labs
      • Mobile Lab
      • Performance Engineering Lab
      • Robotics Lab
      • IOT and Smart Meters Lab
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